Email that is being sent with the “Subject: Dear  Webmail User” is a phishing attempt to get your username and password.  Do NOT respond to the email.  UTC ITD never sends emails asking for your UTCID and password.

Here is an example of the email:

—–Original Message—–
From: ADMIN [mailto:security@helpdesk.org] Sent: Saturday, October 31, 2009 7:53 PM
Subject: Dear Webmail User

Dear Webmail User,

This message was sent automatically by a program on Webmail which
periodically checks the size of inboxes, where new messages are
received.The program is run weekly to ensure no one’s inbox grows
too large. Ifyour inbox becomes too large, you will be unable to
receive new email.Just before this message was sent, you had 18
Megabytes (MB) or more of messages stored in your inbox on your
Webmail. To help us re-set your SPACE on our database prior to
maintain your INBOX, you must reply to
this e-mail and enter your

Current User name ( )

and Password ( )

You will continue to receive this warning message periodically if your
inbox size continues to be between 18 and 20 MB. If your inbox size
grows to 20 MB, then a program on Bates Webmail will move your oldest
email to afolder in your home directory to ensure that you will continue
to be able to receive incoming email. You will be notified by email that
this has taken place. If your inbox grows to 25 MB, you will be unable to
receive new email as it will be returned to the sender.
After you read a message, it is best to REPLY and SAVE it to another
folder.

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