Scope of impact of change:

1.   Network Outage Frist Hall

a.       Network access will be unavailable for approximately 30 minutes to an hour in Frist Hall.

2.      Microsoft Security Updates & Patches to be applied to many systems.

a.       Access to the following services will be impacted during this outage:
i.      UC Foundation System
ii.      Residential Management System
iii.      Event Management System
iv.      SMTP Server (Outgoing mail) and Listserve (Raven)
v.      Old Exchange System
vi.      Update to New Exchange system (no outage expected)

3.      Student Systems Services Software updates & patches
a.       Access to the following services will be impacted during this outage:
i.      Banner – Registration, Grading, Class Schedule, Financial Aid, Student Accounts, and related Argos reporting
* Access to MyMocsNet will not be impacted as a result of this change, only access to the various services listed above.
4.      Blackboard Microsoft Security Updates & Patching to be applied(Please note the separate maintenance window for this outage is Friday September 16, 2011 from 5am- 7am)
a.       Access to the following services will be impacted during this outage:
i.      Production Blackboard servers and services

Timing of change:

Items 1-3  Friday, September 16, 2011, 5:30pm – 11:30pm

Description of change:

1.       Replace old network equipment in Frist Hall and install new PoE switch to support wireless.
2.       Patch all the above systems and ensure that all servers have the latest security patches.

Reason for change/Goal:

Routine patching & updates of the various systems listed above to ensure that industry best practices are followed.
Upgrade of networking equipment in Frist Hall to replace old outdated hardware and to add additional functionality to support wireless.