The University of Tennessee at Chattanooga is finishing up the first phase of our Identity and Access Management (IAM) implementation. Over the last 8 months, UTC Information Technology and partners from across the campus have been working hard to improve the current processes for managing accounts for users across all of the applications we use. As the University grows and adopts new technologies for learning, managing access to sensitive information and systems becomes ever more challenging. In large organizations like UTC, the IT staff spends significant time manually creating, deleting, and modifying thousands of accounts, because of this, Faculty, Students, and Staff suffer delays in getting the access they need.
Isn’t there a better way to manage these technologies?
You bet, and the solution begins with Identity and Access Management. Instead of throwing more people at these problems, IAM offers an alternative. IAM solutions automate many routine IT administration functions from application access to account management and audit/compliance requirements.
How does this help me?
One Username and Password
IAM provides a much-improved process for managing UTC user accounts, it also increases security by providing a single set of login credentials for accessing many centrally-managed applications like MyMocsNet, MocsMail+ (Including mobile devices), utcOnline (Blackboard), Microsoft Exchange, etc.
Self-Service
From any location where Internet access is available. You can manage your utcID password through an easy-to-use, self-service web page. You will be able to:
- Change your password at this site. The new password is distributed to the participating systems in minutes.
- If you do not remember your password, self-service provides an option to reset your password. In order to do this, you will be required to establish four challenge questions and unique answers when you first activate your account. If you forget your password, you can provide answers to those challenge questions for secure identification to allow the reset of your password.
These changes will go into effect June 3rd. We will be sending an update within the next two weeks giving details as to where to go to access the new self-service website.
