Blog Archives

Get Your Devices Ready for Fall 2015

To better accommodate the high demand of IT services in the first two weeks of the Fall 2015 semester, the IT Solutions Center is temporarily opening a secondary location on weekdays between August 13th and August 23rd. Between 11am and 5pm, students may visit the Game Room in the University Center for help with services such as: Connecting your device to the internet (laptop, mobile, handheld game console) Syncing your email to

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Introducing the IT Solutions Center

The IT Solutions Center is UTC’s new and improved IT Helpdesk. The Solutions Center maintains the public IT Knowledge Base, manages the majority of computer labs on campus, and provides IT support for all students, faculty, and staff. The Solutions Center is the combined effort of three previously separate areas of IT: The Call Center, the ‘Student’ Technology Center, and Field Support. By working together, each area is now able

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Tennessee Higher Education IT Symposium 2014

The 43rd annual Tennessee Higher Education IT Symposium is scheduled for May 4-6, 2014, and will be held at Chattanooga Choo-Choo located in Chattanooga, Tennessee. For directions to UTC, the Choo-Choo, and the Tennessee Riverboat: Click Here For more information about THEITS: Click Here  

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UTC Network Engineer Wins Contest

Christopher Howard, UTC Network Engineer, wins the Grand Prize for Intermapper’s Ultimate Probes Challenge.   “The contest was to write a probe for InterMapper.  InterMapper is what we use to monitor all of our switches/routers/wireless access points/etc on the network.  It can’t monitor every device under the sun out of the box, but it does include the ability to import probes.  The probes are just plugins that add support