Blog Archives

Constant Vigilance! UTC IT Security  

In IT everyone knows that security is important part of their job, but for Mr. Michael Dinkins and Mr. David Bean security is their entire job. Speaking at a meeting on January 21, 2015 Mr. Bean outlined the potential security threats that had manifested over the past year with several chilling examples. The Home Depot hack, 56 million payment card numbers and 53 million email addresses stolen. Total cost:

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New Solutions Center Organizational Model

  The UTC Solutions Center, in a continuing effort to provide high quality technical support for students, faculty, and staff, has introduced a new organizational model for their Student workers. Under this new plan there are three levels of employee, each with correspondingly higher pay, more hours, and higher expectations. According to Associate Director Tony Parsley “The goal is to have consistency in our processes and focus on the

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Streamlining IT Projects using a Questionnaire

Setting up new technology can be hard, even more so when you don’t know who to ask for help. Caesar Wood of the Campus Recreation Department found himself in this situation on our campus several months ago when he was trying to get a software called Fusion set up for use by his department. He approached Larry Prince and Stephen Leather in the IT department for help. The Implementation

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EDUCAUSE Top 10 IT Issues of 2015

Greetings,  EDUCAUSE announced its Top 10 IT Issues 2015.    Check them out  Do you agree?  What do you think?

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Classrooms of the future- NPR Ed

What will the classroom of the future look like here at UTC? http://www.npr.org/blogs/ed/2015/01/12/370966699/meet-the-classroom-of-the-future

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Malware from legitimate websites

Make sure you run updates on your computer and always use the most up to date browsers.  Sometimes going to a legitimate website can still lead to a virus if you don’t have updates or an anti-virus program. If you are on campus and your computer is infected, please contact the Call Center at (423) 425-4000 and they will assist you. http://money.cnn.com/2015/01/08/technology/security/malvertising-huffington-post/index.html

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Welcome Back!

Welcome back Mocs!  If you need any technology help please stop by UC124A or call extension 4000. Have a great semester! Thomas Hoover Associate Vice Chancellor and CIO

Outdoor Wireless coming for UTC

The campus is going to have outdoor wireless coverage soon according to Jess Williams. The first outdoor access port has already been set up on the Admin building and provides wi-fi signal in approximately a 120’ radius from the building, allowing for some coverage of the Engineering parking lot and the Challenger center The plans for expansion are going to take effect in December or January and will feature

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Phishing Warning:Unflagging Your Account

If you receive an email with the subject “Unflagging Your Account” please delete it.  If you followed the link, and entered your account information, please change your password at https://iam.utc.edu or call the Support Center at 425-4000

OS X and iOS WireLuker malware

It targets OS X 64 bit and waits for an iOS device to be connected.  It then infects the iPhone/iPad, scanning for confidential information.  First appeared in “warez” software.

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