Blog Archives

It’s not IT related, but Chattanooga..Best Town Ever…

According to Outside Magazine.

Benchmarks:Windows 10 vs 8.1 vs 7

TechSpot runs benchmarks on the last few Windows operating systems.

Get Your Devices Ready for Fall 2015

To better accommodate the high demand of IT services in the first two weeks of the Fall 2015 semester, the IT Solutions Center is temporarily opening a secondary location on weekdays between August 13th and August 23rd. Between 11am and 5pm, students may visit the Game Room in the University Center for help with services such as: Connecting your device to the internet (laptop, mobile, handheld game console) Syncing your email to

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Introducing the IT Solutions Center

The IT Solutions Center is UTC’s new and improved IT Helpdesk. The Solutions Center maintains the public IT Knowledge Base, manages the majority of computer labs on campus, and provides IT support for all students, faculty, and staff. The Solutions Center is the combined effort of three previously separate areas of IT: The Call Center, the ‘Student’ Technology Center, and Field Support. By working together, each area is now able

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Christopher Howard

Congratulations are in order for Christopher Howard on his promotion to Associate Director of Network Engineering on June 15th. His duties will include everything from servers to security as well as administering all network activity.

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Bomgar Usage

The latest numbers for Bomgar Sessions showing that every month IT remotes into anywhere between 100 and 200 computers on average to solve a wide variety of technical issues, saving faculty, staff, and students time and providing them with immediate technical assistance.

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Guerry Wireless

Guerry’s Wireless has gotten a boost! The Networking team has recently installed 5 more access points in Guerry Center to boost the wireless signal speed.        

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Additional Access Points

Access points are being added to several buildings this summer, in particular in Hooper, Race, Pfeiffer, Guerry, ARC, Collins Annex and Fine Arts. Networking’s goal is to have approximately 1500 access points active on campus by the end of the year, currently there are about 1300. In addition the newer access points will be utilizing the 5.0 GHz band as well as the older and more congested 2.4 GHz

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Outdoor Wireless Fully Installed

All 15 outdoor access points have now been installed on campus     The outdoor wireless extends from the University Center up Cardiac Hill to Hunter and Hooper/Race.

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IT SCHEDULED MAINTENANCE For Friday, May 22, 2015 SERVICES SUBJECT TO BEING PREEMPTED BY MAINTENANCE.  The maintenance tasks listed below, to ensure that all UTC information Technology services  provided to support the academic mission of the University will operate at optimal levels,  will be performed during the regularly monthly scheduled Friday maintenance time beginning at 5:30pm.  During this maintenance period you are welcome to use all available services,  subject

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