Blog Archives

Tennessee Higher Education IT Symposium 2014

The 43rd annual Tennessee Higher Education IT Symposium is scheduled for May 4-6, 2014, and will be held at Chattanooga Choo-Choo located in Chattanooga, Tennessee. For directions to UTC, the Choo-Choo, and the Tennessee Riverboat: Click Here For more information about THEITS: Click Here  

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UTC Network Engineer Wins Contest

Christopher Howard, UTC Network Engineer, wins the Grand Prize for Intermapper’s Ultimate Probes Challenge.   “The contest was to write a probe for InterMapper.  InterMapper is what we use to monitor all of our switches/routers/wireless access points/etc on the network.  It can’t monitor every device under the sun out of the box, but it does include the ability to import probes.  The probes are just plugins that add support

NETFLIX scam making the rounds

NETFLIX users WATCH OUT!!!!! It has recently been announced that there is a phishing scam going around to NETFLIX account holders.  If you get an email regarding a NETFLIX error, or see a pop up  like the one below, it is a phishing scam. You will be asked to contact the NETFLIX customer support using the phone number on the pop up, at which time you will be connected to

UTC Windows Offline Updater

The WSUS offline updater allows for “batch patching” of a Windows OS and Microsoft Office.  If you need to patch a fresh install of Windows, or update an PC that has been offline for a while, please review this document.

Phishing Warning: “New Account Look”

If you receive an email from “” or the Maintenance department, please just delete it.

GPS Bullets

“It sounds like something out of a James Bond movie – GPS bullets that can track the location of a suspect’s car.”  BBC

Beware of CryptoLocker

The next generation of ransomware is very dangerous.  Once you are infected, the only choice is to pay the ransom unless you have good backups.  Edit: There may be a way to restore some files.

You should create recovery media for your OS.

It’s a good idea to create some restore media for your OS to supplement your backup strategy (you are backing up, correct?).  Apple has Recovery Disk Assistant while Windows (8.1, 8.0, 7.0)has its own method.  Some manufacturers also have recovery disk options but you’ll have to search Google for your model.

Windows 8.1 is here

The WinSuperSite has a guide on how to upgrade.  Make sure to create restore media before the upgrade.

October is Cyber Security Awareness Month

Please read this message from Dr. Joe DiPietro, President, University of Tennessee regarding the challenges we face to maintain data security in the higher education environment:  Click here for full text of  Dr. DiPietro’s message.