Blog Archives

New Wireless AP in AVTF

Jess Williams, our UTC wireless administrator recently installed an additional wireless AP at the Advanced Vehicle Test Facility (AVTF). The AP was originally from UTK’s campus and will increase wireless coverage at UTC.  Ben Simpson and Sam Hicks helped with site installation as well. If you see our team out on campus, take a minute to thank them for all their hard work installing these new units and keeping

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Ask the CIO

Save the Date! Next week IT will host our monthly Ask the CIO  lunch and learn format.  Dan Chase will provide training on “Peering into the Black box that is UTC’s Website.” Have you ever wondered what was behind a website you are visiting? What does it take to make it ‘tick’? Come see an overview of the UTC website architecture, the hardware, software and organization it takes to

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Watch “Chattanooga’s Gig and the future of high speed internet”

Today at 3:30 on Al Jazeera you can watch “Chattanooga’s Gig and the future of high speed internet”. Tom Hoover was interviewed for the show and discussed UTC’s role in the community and high speed internet. To  find Al Jazeera on our local network provider, check here:

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Apple Certified Associate: Mac Management 10.10

Information Technology is proud to announce that Marcus Myers, Ben Hoge, Stuart French, and Josh Smith have all received their Apple Certified Associate: Mac Management 10.10 certifications.   Marcus Myers states, “This certification deepened our understanding of Mac management in the enterprise.  Since Macs are not designed for the enterprise, it is very important for the support consultants to have and maintain efficient management strategies for our Mac customers at

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THEITS-Digital Student’s

THEITS was proud to allow three UTC seniors this year to present the results of the first full year of the DIGITAL student program. Thomas Anderson, Laura Flack, and Allison Quintanilla offered their unique perspective on spending a full year rotating through the IT department and getting an inside work into the importance of technology in the modern campus setting. These three students were selected for the new program

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THEITS-Susan Lazenby and Jeffery Wetheril “Digital Student Program

Susan Lazenby and Jeffery Wetheril a mentor’s perspective on the Digital Student Program last week at the THEITS conference. According to Mrs. Lazenby “We really wanted to give students from a wide variety of majors the opportunity to get to know how IT works and also to provide the with an experience that would be useful in any job they went to in the future.” Mr. Wetheril continued with

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THEITS-“IT Asset Visibility”

IT security on campus is a omnipresent concern, and one that is only growing as the number of devices on campus increases. One of the methods used to help IT security deal with looming threats is Asset Visibility. The concept is a simple one, know what devices you have and what vulnerabilities those devices have. Kevin Watson and Ammar L Ammar from the University of Tennessee Health Science Center

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THEITS-UT Helpdesk Training

Rose Parker and Travis Gorden of the UTK Helpdesk offered insight into their institutions training program at THEITS last week. They started with a simple issue, how do you keep employees current with a wide range of incredibly specific services offered? Their answer was to create a system to help student workers keep current on everything offered by their helpdesk through the use of quick weekly tests, a comprehensive

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THEITS-Tom Hoover “Putting it all Together”

Last week at the Tennessee Higher Education Information Technology Summit CIO Tom Hoover spoke about the changing role of IT on campus at UTC and some of the challenges the university will face in the future. “Expectations are increasing, students want better services and for their professors to better utilize technology.” he said “We have to learn how to provide better service without increasing costs, because in the long

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Scheduled IT Maintenance for April 10, 2015

IT SCHEDULED MAINTENANCE For Friday, April 10, 2015 SERVICES SUBJECT TO BEING PREEMPTED BY MAINTENANCE. The maintenance tasks listed below, to ensure that all UTC information Technology services provided to support the academic mission of the University will operate at optimal levels, will be performed during the regularly monthly scheduled Friday maintenance time beginning at 5:30pm. During this maintenance period you are welcome to use all available services, subject