Blog Archives

Datacenter Gets New SAN

This week the Datacenter group got our new SAN.  This will be our biggest project of the year and we’re all very excited about it. A SAN (Storage Area Network) can be thought of as a gigantic external hard drive, but rather than holding files and folders with our spreadsheets and documents, it holds the software images of the servers that everyone uses all over campus.  These software images

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Identity and Access Management

The University of Tennessee at Chattanooga is finishing up the first phase of our Identity and Access Management (IAM) implementation. Over the last 8 months, UTC Information Technology and partners from across the campus have been working hard to improve the current processes for managing accounts for users across all of the applications we use. As the University grows and adopts new technologies for learning, managing access to sensitive

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Next Tuesday brings 22 Microsoft Patches and 2 from Adobe

The next set of patches for Microsoft products will bring two that are “critical” and eight that are “important”.  The first critical patch is for all versions of Internet Explorer running on any version of Windows.  The second critical patches a flaw in IE 8 that allows an attacker full control.   The full Microsoft bulletin can be found here.  Adobe is releasing patches for Reader and Acrobat, details

UTC Online Access Update

The single sign-on functionality between MyMocsNet and UTC Online has been restored.  We apologize for any inconvenience experienced. UTC Online may be accessed by using one of the following methods: -Login to MyMocsNet and click on the UTC Online link in the top right corner of the page. -Click on the UTC Online Menu from the right side of the UTC homepage, and then click on the “Login” button.

UTC Online Update

The upgrade for UTC Online (Blackboard) has been completed. Information regarding new features can be found at: http://blog.utc.edu/utconline/2013/04/09/blackboard-update-this-may However, we are currently experiencing issues with the single sign-on functionality between MyMocsNet and UTC Online.  However, the system is available.  To access UTC Online please go to the following link, and login in with your UTCID and password. http://utconline.utc.edu When the single sign-on functionality has been restored an announcement will

UTC Online Upgrade May 7 – 9

UTC Online (Blackboard) will be offline beginning Tuesday, May 7, 2013 @ 8:00am through Thursday, May 9, 2013 @ 5:00pm.  This planned downtime is to upgrade the UTC Online servers to a newer release of Blackboard Learn 9.1.  After the system has been upgraded, a notification will be sent to UTC Online users once the system is back online. UTC Online Administrator Center for Online/Distance Learning utconline@utc.edu

IT Annual Report

Greetings, Let me first say what an honor it is to be the Associate Vice Chancellor and Chief Information Officer at the University of Tennessee at Chattanooga.  I am very proud of the accomplishments of Information Technology over the past year. Below you find a link to the UTC IT Annual Report for 2012-2013. http://itd.utc.edu/news/2012-2013-IT-AnnualReport.pdf. Thank you for all of your support in making this a great year and

Software Available for Students

As a current student you have access to software such as Microsoft Office and Adobe products at discounted prices through UT Technology Store.  You also have access to other software products that are free to current students. Visit http://itd.utc.edu/software/ for a list of the software and a link to the download site.

Critical Updates for OS X

Apple has released updates for iOS, iTunes (last week), and OS X.  Please update your Mac using Software Update. http://support.apple.com/kb/HT5501

Internet Explorer Bug

Just to be on the safe side switch to Chrome, FireFox or Safari until Microsoft releases a patch for Internet Explorer. Microsoft confirms hackers exploiting critical IE bug, promises to have a patch. http://www.computerworld.com/s/article/9231396/Microsoft_confirms_hackers_exploiting_critical_IE_bug_promises_patch