Blog Archives

UTC Online Upgrade May 7 – 9

UTC Online (Blackboard) will be offline beginning Tuesday, May 7, 2013 @ 8:00am through Thursday, May 9, 2013 @ 5:00pm.  This planned downtime is to upgrade the UTC Online servers to a newer release of Blackboard Learn 9.1.  After the system has been upgraded, a notification will be sent to UTC Online users once the system is back online. UTC Online Administrator Center for Online/Distance Learning utconline@utc.edu

Telephone Service Disruption

Due to storm damage the UTC Telephone system is currently unavailable to the public telephone network due to problems with the EPB to UTC connection. Currently calls can be made between campus numbers. Calls cannot be made off campus to local and long distance numbers and calls cannot be received from local or long distance locations. Both EPB and UTC technical staff are working to resolve the issue. Monty

Scheduled ITD Maintenance Completed

All ITD systems maintenance scheduled for this evening, Friday, October 28, 5:30-11:30 pm, has been completed.

Wireless is working again

Our wireless network is back up.

Wireless Outage

We are currently experiencing an outage with our wireless network. We are working to resolve this problem. To receive an email notification when it it fixed please visit https://helpdesk.utc.edu/footprints/help.html and subscribe to the Global Issue.

ITD Scheduled Maintence

Information Technology Division (ITD) – Scheduled Maintenance Downtime Notification Scope of impact of change: 1. My MocsNet Update (Outage Expected) a. System Update to database server for MyMocsNet 2. Web Server Software updates & patches. (Outage Expected) a. Access to the following services will be impacted during this outage: i. Production Web (www.utc.edu) ii. Web Blog (blog.utc.edu) iii. Housing WebSite (housing.utc.edu) iv. Wiki (wiki.utc.edu) v. Library EzProxy (proxy.lib.utc.edu) vi.

ITD Scheduled Maintenance

ITD scheduled maintenance work is complete for Friday Sept 16, 2011.

Information Technology Division (ITD) – Scheduled Maintenance Downtime Notification

Scope of impact of change: 1.   Network Outage Frist Hall a.       Network access will be unavailable for approximately 30 minutes to an hour in Frist Hall. 2.      Microsoft Security Updates & Patches to be applied to many systems. a.       Access to the following services will be impacted during this outage: i.      UC Foundation System ii.      Residential Management System iii.      Event Management System iv.      SMTP Server (Outgoing mail) and Listserve

ITD Scheduled maintenance completed for Sept 9, 2011

Sent: Friday, September 09, 2011 10:17 PM To: ‘UTCINFO@Raven.utc.edu’ Subject: ITD Maintenance Completed Scheduled maintenance for today has been completed and all servicers are operating normally. Monty Monty Wilson Assistant Vice Chancellor and CIO University of Tennessee at Chattanooga 615 McCallie Ave 4054 Chattanooga TN 37403

ITD Scheduled Maintneance Downtime

Information Technology Division (ITD) – Scheduled Maintenance Downtime Notification Scope of impact of change: Security patches on the following systems: 1. Production SharePoint Servers • Production Systems should remain up during the updates, but a brief outage is possible as these patches are applied. 2. Spam/Anti-Virus Systems being updated (M+ Guardian) • Services Impacted: Mail flow from off campus/myspam.utc.edu • Service is redundant, we do not expect any interruption