Blog Archives

Phones have been restored

The phones are fully funtional again.

FireFox 14 is available

Mozilla Firefox users should upgrade when possible. Details

Telephone Service Disruption

Due to storm damage the UTC Telephone system is currently unavailable to the public telephone network due to problems with the EPB to UTC connection. Currently calls can be made between campus numbers. Calls cannot be made off campus to local and long distance numbers and calls cannot be received from local or long distance locations. Both EPB and UTC technical staff are working to resolve the issue. Monty

Today’s Campus Service Outage

We experienced interruptions in various campus-wide services since shortly after noon, but they appear to have been stabilized. We are investigating the root cause of the outage and it will take some time to collect date and prepare a report. We apologize for any inconvenience.

Technical difficulties July 2, 2012

We are experiencing technical difficulties. On campus users are being prompted for email passwords. You may experience problems getting to websites or logging in to shared drives.

Extended Help Desk Hours

The help desk will provide phone support until 8pm Monday – Thursday while classes are in session. On May 15 we will be open until 6pm and starting May 16 our hours will be from 8am – 8pm. To contact us call 425-4000. Hours: Monday – Thursday 8am – 8pm Friday 8am – 5pm Closed: Saturday and Sunday

Computer Security: Five Security Tips

Below are five basic security tips to remember because let’s face it, how well can you trust anyone these days? 1.       If you don’t understand the warning message, say no and consult the UTC HelpDesk. It’s easier to go back and say yes if you need to, than be sorry and have to rebuild your machine. 2.      Certificates: If you don’t understand a website certificate message, say no and

ALERT: Holiday Season Malware, Phishing & Scams

The UTC Information Technology organizations across the campus would like to make you aware that this holiday season is bringing about a new wave of malicious activity from a wide variety of “evil-doers.”   Some examples: Over this past Thanksgiving Holiday hundreds of people in the area were hit with banking debit/credit card scams; UTC is constantly receiving email phishing attempting to collect username, passwords, or other personal information; Today

New Worm on Facebook

Please be very mindful of any “links” you receive from “friends” on Facebook.  Otherwise you could be next in receiving a virus!   Recent report ( A new worm has popped up on Facebook, using apparently stolen user credentials to log in to victims’ accounts and then send out malicious links to their friends. The worm also downloads and installs a variety of malware on users’ machines, including a

Firefox 8 and Outlook Web Access

There appears to be an incompatibility issue with Firefox 8 and the Exchange 2010 Outlook Web Application. When attempting to Save or Open attachments in emails viewed through Outlook Web in Firefox 8, the attachments attempt to Save or Open as a file called attachment.ashx.  The attachment is not broken, and you can “Save As” and rename the file and file extension to the correct name and it will