Blog Archives

Phishing Attempts: “Account Locked” and “Profile Update”

There are currently two phishing attempts going around UTC campus. The titles of the emails are “Account Locked” and “Profile Update”. These emails have been reported to and it is safe to remove the mail from your inbox. As always, please do not open the link. If you have opened the link and provided your UTC credentials to the phishing attempt, please change your password at

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Phishing Attempt: “Technical Issue”

Please be aware of an ongoing phishing attempt referencing a “Technical Issue” and warning your account will soon expire. If you receive this email, please delete it from your inbox. IT has been notified and the link included in the email has been blocked on the UTC and UTC-Secure network. Unfortunately, the University cannot block the link on non-University networks, so we ask our campus to be cautious of

Phone Scam Alert

We wanted you to be aware that there is a company calling campus phone #’s telling you they are with Business Technologies – they will ask you for your printer model # – they will try to get you to make a purchase over the phone and ask you for credit card info. These people are not UTC employees even though they are trying to get you to believe

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Office 365 Free for Current UTC Students

Office 365 is free for current students with Windows 7 or later, or Mac OS 10.10 or later for installation on up to five devices (computers, tablets, phones). Navigate to the following link to begin your download of the Office 365 Suite of applications: You will be prompted to login with your student email address. When you have input your Mocsmail address, Microsoft will send you an email with

Get Your Devices Ready for Fall 2015

To better accommodate the high demand of IT services in the first two weeks of the Fall 2015 semester, the IT Solutions Center is temporarily opening a secondary location on weekdays between August 13th and August 23rd. Between 11am and 5pm, students may visit the Game Room in the University Center for help with services such as: Connecting your device to the internet (laptop, mobile, handheld game console) Syncing your email to

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Introducing the IT Solutions Center

The IT Solutions Center is UTC’s new and improved IT Helpdesk. The Solutions Center maintains the public IT Knowledge Base, manages the majority of computer labs on campus, and provides IT support for all students, faculty, and staff. The Solutions Center is the combined effort of three previously separate areas of IT: The Call Center, the ‘Student’ Technology Center, and Field Support. By working together, each area is now able

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Tennessee Higher Education IT Symposium 2014

The 43rd annual Tennessee Higher Education IT Symposium is scheduled for May 4-6, 2014, and will be held at Chattanooga Choo-Choo located in Chattanooga, Tennessee. For directions to UTC, the Choo-Choo, and the Tennessee Riverboat: Click Here For more information about THEITS: Click Here  

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UTC Network Engineer Wins Contest

Christopher Howard, UTC Network Engineer, wins the Grand Prize for Intermapper’s Ultimate Probes Challenge.   “The contest was to write a probe for InterMapper.  InterMapper is what we use to monitor all of our switches/routers/wireless access points/etc on the network.  It can’t monitor every device under the sun out of the box, but it does include the ability to import probes.  The probes are just plugins that add support