How and Where to Isolate and Quarantine
Your health care provider, public health officials or the UTC COVID-19 Campus Support Team will determine your need to quarantine or isolate. If you are asked to quarantine or isolate by the COVID-19 Campus Support Team, you will have access to guidance and support throughout the process.
Here’s a quick overview of the quarantine/isolation process.
Complete the COVID-19 Notification Form Right Away
As a UTC student or employee, if you have symptoms consistent with COVID-19, have been potentially exposed to a confirmed case of COVID-19 or have tested positive for COVID-19, you should complete the COVID-19 Notification Form. The COVID-19 Campus Support Team will follow up with you—generally within 24 hours. Until you hear from the team, you must:
- Stay home and limit trips to essential outings such as visits to a health care provider or buying food or necessities. Avoid public transportation. Maintain social distancing and wear a face mask.
- Do not go to in-person classes or participate in extracurricular activities.
- If you share a room or living space, clean all shared surfaces with disinfecting wipes and wear your face mask whenever you’re around others. If you tested positive, try to remain in your own room as much as possible, avoiding direct contact with anyone who lives in your residence.
- Avoid close contact with others.
Isolation or Quarantine: what’s the difference?
Quarantine is required for people who may have been exposed because of close contact with a confirmed case of COVID-19 during their infectious period or because of travel to high-risk areas.
The length of time you quarantine—inside your residence and away from others—is determined by the date you were exposed, whether or not you have symptoms, and when/if you receive a negative test.
The UTC COVID-19 Campus Support Team will help you determine the length of time you quarantine.
Isolation is required for people who have tested positive for COVID-19 or have symptoms of COVID-19. Isolation means you should stay at home AND avoid others in your household for a minimum of 10 days or until your symptoms resolve.
Where to Quarantine or Isolate
- Employees or students who live off campus can typically quarantine or isolate where they live. Employees or students given an isolation directive should avoid contact with other people in their homes or residence.
- Students who live on campus will quarantine or isolate in designated housing spaces.
- Students who live on campus but choose to isolate or quarantine off campus must notify UTC Housing and Residence Life.
Residential Student Relocation Assignments
The COVID-19 Campus Support Team and Housing and Residence Life will provide instructions on moving to designated temporary isolation or quarantine rooms. Residential students who need to relocate will receive information on their quarantine and isolation accommodations through phone and email communications.
While awaiting a quarantine or isolation assignment, you should stay in place unless seeking medical care.
What to Bring to Residential Quarantine/Isolation Space
Residential students being relocated temporarily typically need two weeks of essentials:
- School materials
- Phone chargers
- Electronic devices
- Snacks and beverages
- Toiletries such as toothpaste, soap, shampoo and deodorant
The University will provide a self-care kit with a thermometer, face coverings and gloves. Linens can be provided upon request.
Once you leave your residence hall for quarantine or isolation, access to your room will be canceled until you are cleared to return. If you forget essential items, you can contact UTC Housing and Residence Life to have the items brought to you.
If needed, the University will arrange transportation for residential students being relocated temporarily. Transportation is provided only to quarantine or isolation locations.
Students in quarantine or isolation have meals delivered twice a day. These will consist of lunch and dinner. Breakfast for next day will be delivered with dinner. These meals are charged to the student’s meal plan.
University quarantine or isolation spaces have adequate Wi-Fi for online classes. You can contact the Office of Information Technology at 423-425-4000 if you need assistance.
Physical and Mental Health Care
In case of emergency, call 911, UTC Police at 423-425-4357 or go to the nearest hospital emergency room.
Symptoms and Medical Care
Keep yourself familiar with the symptoms of COVID 19, which the CDC lists here.
If you develop new or worsening physical symptoms while in quarantine or isolation, call University Health Services at 423-425-2266 or your healthcare provider.
Students with physical health concerns can call University Health Services at 423-425-2266 between 9 a.m. and 5 p.m. Monday through Friday for an appointment. A nurse is also available 24/7 at this line should you need additional, non-emergent medical support. You may visit UHS online here.
The COVID-19 Campus Support Team will regularly monitor symptoms and address the needs of students in quarantine and isolation.
Mental Health and Support
Your mental health also just as important. Multiple resources are available, including 24/7 assistance for students and employees in distress.
Students can call the Counseling Center at 423-425-4438, a line that is answered 24 hours a day. In addition, the Counseling Center is available for Telehealth visits and has many support groups. Visit the Counseling Center website for more information.
In addition to University Health Services and the Counseling Center, other coping and support resources at UTC include the Center For Student Wellbeing and Student Outreach and Support.
Employees may contact the Employee Assistance Program. Services are provided at no cost, are strictly confidential and can be accessed 24 hours a day, seven days a week, at 1-855-HERE4TN (1-855-437-3486). The EAP can help with issues such as family and relationships; child and elder care; anxiety and depression; workplace conflicts; dealing with addiction; suicide prevention; grief and loss; legal and financial issues; and work/life balance.
Instructors will receive academic notifications about students who cannot attend class due to isolation or quarantine. It is the responsibility of the student to also reach out to his or her instructors about the student’s situation. Unless he or she is too ill to do so, a student should complete any online coursework and continue to attend online synchronous class sessions.
Instructors are asked to be creative, compassionate and flexible in working with students to help them stay on track if they need to miss class. If students’ quarantine, isolation or health condition could affect their ability to participate in classes, students should communicate directly with their instructors.
If students need additional assistance after communicating with instructors, they can contact the Dean of Students’ Office of Student Outreach and Support at 423-425-2299 or email UTC_COVID19-Students@utc.edu.
When You Can Leave Quarantine or Isolation
Students and employees should follow guidance from the COVID-19 Campus Support Team or the Chattanooga Hamilton County Health Department to determine the date they end quarantine or isolation. In addition, UTC will email an official release when students and employees can reintegrate into campus.
- UTC Housing and Residence Life will reactivate students’ Mocs Cards residence hall access when they are released from quarantine or isolation.
- Student Outreach and Support will reactivate students’ Mocs Cards for access to the ARC and dining usage.
Helpful CDC information
It is recommended that students and employees bookmark the following CDC websites for additional guidance for quarantine and isolation.
- How to protect yourselves and others. This explains how COVID-19 spreads and lists steps for preventing exposure.
- How to prevent the spread of COVID-19 if you are sick. This site offers guidance on protecting others if you feel sick.
- Quarantine vs. isolation. This site explains how quarantine and isolation are different.
Frequently Asked Questions
When a student is placed in isolation, the student will receive three meals a day delivered to his or her door and access to some basic supplies stocked in each room such as snacks, over-the-counter medications and fresh linens.
Students in isolation will have access to technology required to contact family and engage in course work online.
A student should submit a Maxient COVID-19 Illness/Travel Form which will trigger a notification to the Office of Student Outreach and Support (SOS). The SOS case manager will reach out to the student within 24 hours and provide academic notifications to faculty teaching the student’s classes as appropriate for the situation.
Students who live on campus will be contacted daily by one or more of the following departments: Office of Student Outreach and Support, Housing and Residence Life, University Health Services.
Students who live in University housing and are being evaluated for possible COVID-19 based on symptoms will be placed in an isolation space until they are cleared by University Health officials to return to their personal on-campus residence.
Parents will not be consulted prior to these arrangements but, after consultation with the student, parents may be notified of the decision by staff from Student Outreach and Support within a reasonable amount of time.
It is strongly recommended that a student who tests positive for COVID-19 remains on campus to avoid exposing their family or another community to the virus. If a student tests positive and goes home, the student is expected to remain in quarantine/isolation. Students who choose to quarantine or isolate off campus must follow up with the appropriate health care provider for documented authorization to return to campus at the end of their isolation/quarantine period.
No, they are required to remain in their rooms until they are released from isolation or quarantine.
Students will be checked on by officials with a variety of campus resources including health care providers. Telehealth, the Office of Student Outreach and Support, the UTC Contact Tracing Team and Housing and Residence Life are some of the resources involved in the care plan to monitor symptomatic students.
The number of rooms to be used for quarantine depends on requests for campus housing. Overflow plans for quarantine call for off-campus locations.