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March 2019

Nonverbal Communication – Optum

March 7 @ 9:00 am - 10:00 am
University Center Ocoee Room

“Not to communicate is to communicate!” The power of nonverbal communication is contained in that brief statement. We use facial expressions, gestures, eye contact, posture, proximity, paralanguage, and touch to interpret the messages we receive from others — whether we use words or not.

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HR Performance Management: The Annual Performance Review

March 12 @ 9:00 am - 11:00 am
University Center Chickamauga Room

Human Resources has created a series of development workshops to assist campus managers in the 3-Phase Performance Management Cycle: Establishing Goals & Expectations, Coaching & Feedback, and The Annual Performance Review. Supervisors of both faculty and staff members are encouraged to attend.

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Dealing with Conflict for Managers – Optum

March 21 @ 9:00 am - 12:00 pm
University Center Heritage Room

This program focuses on sources of initial and ongoing conflict, negotiations, conflict analysis, the benefits of conflict, case studies and the anatomy of an argument. It also covers setting the stage, ground rules and procedures for conflict resolution.

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April 2019

Emotional Intelligence – Dr. John Harbison, UTC

April 18 @ 9:00 am - 10:30 am
University Center Chickamauga Room

Emotional intelligence is defined as “a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges, and use emotional information in an effective and meaningful way.”

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Personal Power Hour – K@TE class and follow-up discussion

April 25 @ 9:00 am - 10:00 am
University Center Heritage Room

Are you reluctant to voice your opinions to your colleagues for fear they'll be judged negatively? Do you find yourself avoiding awkward communication situations? Confident interpersonal communication skills are essential for healthy and successful relationships, whether personal or professional.

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May 2019

Confronting a Peer – Nicholle Harrison, Talent Management Specialist, UTC HR

May 2 @ 9:00 am - 10:30 am
University Center Fortwood Room

Confrontation. It’s one of those words that makes us cringe. The word is often associated with negativity or hostility, but that is not always the case. This training addresses confrontation as a means of compassionate conversation, which can lead to us having that conversation we might be dreading.

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June 2019

Leadership Challenge – Nicholle Harrison, Talent Management Specialist, UTC HR

June 6 @ 9:00 am - 11:00 am
University Center Chickamauga Room

The Leadership Challenge is a global campaign to liberate the leader in everyone. Teams, businesses—and even the world—get better when ordinary people enable those around them to achieve extra-ordinary things.

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July 2019

Personal Power Hour – K@TE class & follow-up discussion

July 11 @ 9:00 am - 10:00 am
University Center Chickamauga Room

As a manager, you will inevitably encounter direct reports who exhibit difficult behavior, which can disrupt entire teams and departments. It's your job to confront difficult behavior as early as possible to minimize the disruption. Whether they are blatant or less obvious, behavioral problems need to be addressed before they affect morale and productivity.

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True Colors and Communication – Nicholle Harrison, Talent Management Specialist, UTC HR

July 18 @ 9:00 am - 11:00 am
University Center Heritage Room

This 2-hour interactive class will explore personality styles in relation to team dynamics, communication and conflict management. Highly visual and experiential, participants walk away with a better understanding of themselves and how they relate to their team and staff at UTC.

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True Colors and Communication – Nicholle Harrison, Talent Management Specialist, UTC HR

July 18 @ 9:00 am - 11:00 am
University Center Heritage Room

The True Colors Personal Success Workshop is a hands-on and interactive personality workshop that guides participants through the foundational concepts of the True Colors personality system as it applies to our personal and professional lives.

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