Austin K Baird has written 21 articles

Sync Office 365 to Windows Phone

Directions Open ‘Settings’ Select ‘email + accounts’ Select ‘add an account’ Select ‘advanced setup’ Under the ‘email’ field, enter your UTC email address (ex. Jane-Smith@utc.edu) Under the ‘password’ field, enter your UTC password Select ‘Exchange ActiveSync’ Select ‘sign in’ Under the ‘Username’ field, enter your UTC email address (ex. Jane-Smith@utc.edu) Under the ‘Domain’ field, enter…

Sync Office 365 to Apple iOS

Directions Open Settings Select ‘Mail, Contacts, and Calendars’ Select ‘Add Account’ Select ‘Exchange’ Enter your UTC email address (ex. Jane-Smith@utc.edu) Enter your UTC password Under the ‘Domain’ field, enter ‘CHA’ Under the ‘Username’ field, enter your UTC email address (ex. Jane-Smith@utc.edu) Under the ‘Server’ field, enter ‘outlook.office365.com’ Select ‘Next’ Select ‘Save’

Log in as a New UTC User

Directions Open your preferred web browser to: https://password.utc.edu In the ‘UTC’ field, enter your UTC ID (ex. abc123) In the ‘Password’ field, enter your UTC password If you are a new user, see the ‘Initial Password’ instructions below Check the ‘I Acknowledge’ box and select ‘Continue’ In the ‘Recovery Email Address’ field, enter your personal…

Change Your UTC Password

Directions Open your preferred web browser to: https://password.utc.edu In the ‘UTC ID’ field, enter your UTC ID (ex. abc123) In the ‘Password’ field, enter your UTC password Select ‘Sign in’ Select ‘Change Password’ In the ‘New password’ field, enter a new password The password requirements are on the page for reference In the ‘Verify Password’ field,…

Update Your Directory Information

Special Note The fields after the ‘Mail Stop’ field are special use and will not be covered in this knowledge base article. Directions Open your preferred web browser to: https://people.utc.edu Select ‘Login’ Under the ‘Username’ field, enter your UTC ID (ex. abc123) Under the ‘Password’ field, enter your UTC password Select ‘Login’ Select ‘Edit Information’ Under…

Request UTC VPN Account Elevation

Special Note All UTC faculty, staff, and students have access to the VPN.  By default only UTC’s publicly available services and the Internet are accessible.  If you require access to privileged services, you must request a permission elevation. Directions Open your preferred web browser to: https://helpdesk.utc.edu Under the ‘User ID’ field, enter your UTC ID (ex.…

Map Departmental Shared Drive to Your Windows Computer

Special Note You must be given access permissions in order to access a departmental shared drive. To request access for yourself or someone else, you must be a faculty/staff member and you must know the specific directory that you are requesting access to. All requests for shared drive access must go through the IT Solutions…