Administration and Business

Enterprise and local services that support the administrative and business functions of an institution.

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Communication and Collaboration

IT services and technologies that facilitate institutional communication and collaboration needs.

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End-Point Computing

Services that enable community members to do their day-to-day work, including providing access to enterprise services.

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Infrastructure

Enterprise-level hardware, software, systems, and network infrastructure that provide underlying support for institutional activities.

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IT Professional Services

Services that are consultative in nature, in contrast to the other categories which tend to be technology based; these may be a combination of customer-facing and non-customer-facing services.

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Research

Services supporting the institution's research activities, including specialized storage and computation, high-performance computing (HPC), visualization, and lab-management systems.

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Security

Infrastructure and services that provide security, data integrity, and compliance for institutional activities.

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Teaching and Learning

Instructional technologies, tools, and resources directly supporting teaching and learning both in the classroom and remotely.

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