This catalog provides information on the services offered and supported by UTC. The categories are based on the Educause IT Service Management taxonomy for higher education institutions.
Administration and Business
Enterprise and local services that support the administrative and business functions of an institution.
Communication and Collaboration
IT services and technologies that facilitate institutional communication and collaboration needs.
End-Point Computing
Services that enable community members to do their day-to-day work, including providing access to enterprise services.
Infrastructure
Enterprise-level hardware, software, systems, and network infrastructure that provide underlying support for institutional activities.
IT Professional Services
Services that are consultative in nature, in contrast to the other categories which tend to be technology based; these may be a combination of customer-facing and non-customer-facing services.
Research
Services supporting the institution's research activities, including specialized storage and computation, high-performance computing (HPC), visualization, and lab-management systems.
Security
Infrastructure and services that provide security, data integrity, and compliance for institutional activities.
Teaching and Learning
Instructional technologies, tools, and resources directly supporting teaching and learning both in the classroom and remotely.