This catalog provides information on the services offered and supported by UTC. The categories are based on the Educause IT Service Management taxonomy for higher education institutions.
Administration and Business
Enterprise and local services that support the administrative and business functions of an institution.
Alerts and Campus Safety0
Applications and Systems Integration0
Communication and Collaboration
IT services and technologies that facilitate institutional communication and collaboration needs.
Distribution Lists and Listservs0
Email and Collaboration Tools (Faculty and Staff)
Services that enable community members to do their day-to-day work, including providing access to enterprise services.
Enterprise-level hardware, software, systems, and network infrastructure that provide underlying support for institutional activities.
IT Professional Services
Services that are consultative in nature, in contrast to the other categories which tend to be technology based; these may be a combination of customer-facing and non-customer-facing services.
Services supporting the institution's research activities, including specialized storage and computation, high-performance computing (HPC), visualization, and lab-management systems.
Infrastructure and services that provide security, data integrity, and compliance for institutional activities.