Alerts and Campus Safety

Service Description: Alertus provides emergency notification alerts to UTC desktop computers, mobile messaging, and Alert Beacons, wall-mounted devices that sound and flash to capture the attention of building occupants at a distance and display a custom message about the nature of the emergency and how to respond. The University has created a well-defined set of…

Device Management

Service Description: The UTC System Center Configuration Manager (SCCM) server monitors Windows computers on the domain and provides the IT department and other divisions with hardware and software information.  It is also used to deploy patches and other software updates to campus computers. The system can also be utilized for imaging computers in an efficient…

Consulting

Service Description: IT provides guidance and collaboration services for departments wishing to purchase technology.  Consulting can include Classroom and conference room technology, including AV, podium systems and workstations Software selection, contracts, pricing and potential integration determinations Hardware selection, proposals and price quotes (for items such as desktops, laptops or tablets) Phone selection and use Project…

Virtual Private Network (VPN)

Service Description: The VPN service provides a secure, remote connection back into UTC’s local network.  The VPN is recommended for use when accessing the internet from open, public wifi hotspots like airports or restaurants to secure wireless data transmissions. Additionally, users on the Eduroam network use VPN to connect to internal resources only available on…

Digital Measures

Service Description:  Digital Measures is an online information management system designed to eliminate the process of gathering the same information year after year. Digital Measures makes it easy to capture essential faculty activity data in a granular and flexible manner for a variety of reporting needs. It provides a pathway for capturing teaching, research and…

Learning Management System

Service Description: UTC Learn is home to the University of Tennessee at Chattanooga’s distance learning opportunities. UTC Learn houses both synchronous and asynchronous programming utilizing a variety of technologies including Canvas, Adobe Connect, video conferencing with Zoom, and MediaSite. Aliases: Canvas, UTC Learn, LMS Audience: Students, Faculty Get Help To Request Service: Contact the Help…

Lecture Capture

Service Description: Mediasite is a presentation tool that allows instructors to make live digital recordings of lectures or presentations. Students can view the presentation over the internet in real-time and/or can access the presentation for viewing at a later date. Various media inputs, including video, audio and lecture slides, can be incorporated into one file…

Account Creation and Access Management

Service Description: Identity management provides user account provisioning to web applications and hosted services. Access Management provides user authentication to web applications and hosted services using CAS, LDAP, Active Directory and other tools. Your UTC ID is the unique identifier you will use to access UTC services such as: MyMocsNet, MocsMail+ and UTC Learn. Your…