| Service Description: Ellucian’s Banner software application is used at UTC to house student information. Students use Self-Service Banner (SSB) for registration, accessing financial aid information and course scheduling. College and department representatives use SSB to enter grades, generate unofficial transcripts, and more. UTC utilizes Internet Native Banner (INB) to manage admissions, registration, financial aid, and accounts receivable functions.
Banner Systems includes support for:
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| Aliases: Student Information System, document imaging, document management, portal, reporting, student database, learning management system integration, mobile |
| Audience: Faculty, staff in administrative offices, active students |
Get Help
| To Request Service: Contact associated administrative office (e.g., Registrar, Admissions, Bursar, Financial Aid). One of these offices will contact Banner Support Services if needed. |
| Documentation (URL): https://www.utc.edu/banner/index.php |
| Support Contact: Banner Support Services |
Availability
| Service Levels: This service is available 24/7 except during planned periods of maintenance and scheduled updates. Support is available during normal UTC business hours. |
| Service Requirements: Changes are subject to Banner Core Team approval and IT change management process. |
| Service Status/Phase: Development, Quality Assurance, and Production instances |
