Security Event Management

Service Description:  The IT Security team provides services for handling security event data collection, incident response, analysis and remediation including log analysis and endpoint forensics.
Aliases:  Security incident management, incident response, computer forensics
Audience:  IT administrators, faculty, staff and students.

Get Help

To Request Service:  Contact the Help Desk by phone at (423) 425-4000, by email at, or by submitting a ticket online at
Documentation (URL):  IT Security web site
Support Contact: IT Security Team


Service Levels:  This service is available during normal UTC business hours.
Service Requirements:  Requests must be completed by the requesting employee or student.  Once submitted, the system or information owner will then be contacted to discuss next steps.
Service Status/Phase:

Cherie Whipple has written 39 articles

Project Director, UTC Website Drupal Migration

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