Network Consulting

Service Description: UTC provides a separate network dedicated to research computing.  Each new research project (outside of OpenStack) will be provided with its own VLAN with the size of a /24 network (250 IP addresses), DHCP, DNS, and internet services.

The SimCenter provides computational resources across a variety of different HPC clusters.  An OpenStack cluster is also available for a “private cloud” type of research (aka Research as a Service, or RaaS).

Aliases:
Audience: Faculty, Staff, Students, select remote collaborators

Get Help

To Request Service: Contact the Help Desk by phone at (423) 425-4000, by email at clientservices@utc.edu, or by submitting a ticket online at https://helpdesk.utc.edu.

For computational resources: please contact simcenter-help@utc.edu

Documentation (URL):
Support Contact: Help Desk and SimCenter

Availability

Service Levels: This service is available 24/7 except during planned periods of maintenance and scheduled updates. Support is available during normal UTC business hours.
Service Requirements: Available to all applicable users 24x7x365
Service Status/Phase: Production

Cherie Whipple has written 39 articles

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