|Service Description: UTC provides a separate network dedicated to research computing. Each new research project (outside of OpenStack) will be provided with its own VLAN with the size of a /24 network (250 IP addresses), DHCP, DNS, and internet services.
The SimCenter provides computational resources across a variety of different HPC clusters. An OpenStack cluster is also available for a “private cloud” type of research (aka Research as a Service, or RaaS).
|Audience: Faculty, Staff, Students, select remote collaborators|
|To Request Service: Contact the Help Desk by phone at (423) 425-4000, by email at firstname.lastname@example.org, or by submitting a ticket online at https://helpdesk.utc.edu.
For computational resources: please contact email@example.com
|Support Contact: Help Desk and SimCenter|
|Service Levels: This service is available 24/7 except during planned periods of maintenance and scheduled updates. Support is available during normal UTC business hours.|
|Service Requirements: Available to all applicable users 24x7x365|
|Service Status/Phase: Production|