Cherie Whipple has written 39 articles

Project Director, UTC Website Drupal Migration

Online Learning Resources

Service Description: Resources for moving face-to-face, traditionally delivered courses to online. An open Google Doc has been setup by DePaul University: Remote Teaching Resources for Business Continuity. It has links to over 100 universities and colleges’ remote teaching resources and Business Continuity Plan (BCP) sites. Aliases: Audience: Faculty Get Help To Request Service: Contact the…

Business Process Improvement

Service Description:  The Office of Information Technology works to improve operational efficiency for the university through business process improvement.  Business process improvement helps to increase customer satisfaction, reduce processing time, and minimize operational costs. Primary activities include analyzing current processes, making suggestions, and assisting with implementing new functionality. Using facilitation techniques, IT analysts meet with…

Workflow Development

Service Description:  Workflows provide a convenient, electronic way to reduce physical paper work and improve flow of communications among requestors and approvers.  Workflows streamline repetitive operations and reduce issues with lost or misplaced forms. Workflows can be built to accommodate leave requests, offboard employees, automate purchase requisition approvals, and administer monthly timekeeping within a department.…

Network Consulting

Service Description: UTC provides a separate network dedicated to research computing.  Each new research project (outside of OpenStack) will be provided with its own VLAN with the size of a /24 network (250 IP addresses), DHCP, DNS, and internet services. The SimCenter provides computational resources across a variety of different HPC clusters.  An OpenStack cluster…

Network Services

Service Description: The UTC network provides all students, faculty, staff, and guests with access to locally connected resources and the internet.  Both wired and wireless access are provided.  For information on network resources available for research, please see the research consulting section. Aliases: Audience:  All campus constituents and guests Get Help To Request Service: Contact…

Course Evaluations

Service Description:  SurveyDig is the application used by UTC to administer course evaluations. This particular application was chosen because of its compatibility with the University’s Banner student information system and its rapid reporting capability. Purpose: All tenure-track and tenured faculty in the University of Tennessee System are required by the “Board of Trustees Policies Governing…

Applications and Systems Integration

Service Description: Integration services are available allowing multiple applications to communicate, share data across servers, and provide a single source of authentication. Application integration involves the planning, development, and implementation of custom programming within the University. By utilizing a diverse set of tools, software purchased that requires integration with other systems may be accommodated on…