6 articles Communication and Collaboration

IT services and technologies that facilitate institutional communication and collaboration needs.

Distribution Lists and Listservs

Service Description: Listservs provide users with an email distribution address that can be archived and searched. Membership and other options can be administrated by the list owner. Some features include the following: * Web-based list management available to both subscribers and list owners * Searchable archives * Lists are configurable with options available from open…

Email (Students)

Service Description: All students are provided a @mocs.utc.edu email address. This is referred to as your MocsMail+ account. With this account, you have access to e-mail, Google Drive, Google Calendar, Google Sites and other Google services. This e-mail is an official means of communication, so it should be checked regularly. Features of MocsMail+ 30GB of…

Email and Collaboration Tools (Faculty and Staff)

Service Description: All faculty and staff have an @utc.edu email address on our Microsoft Exchange server. The Microsoft Exchange server allows faculty and staff to have a calendar to use for collaboration. Outlook is the supported email client for checking email. You can also access your email and calendar from any web browser by logging…

Instant Messaging

Service Description:  Instant messaging (IM) is a type of online chat that offers real-time, peer-to-peer text communication, presence information and other one-to-one conferencing options like video or screen sharing. Features and Benefits: Instant messaging (IM) – Send quick messages to an individual or group Presence – Show or view availability based on your calendar or…

Telephones

Service Description: The Telecommunications team will install/move/upgrade telephones for use by staff and faculty. Telecomm provides departmental billing documents upon request. Additional services available:  phone tree setup; office phone installation; and cable installation, support and removal Aliases: Office phone, phone billing, telephone Audience: Faculty and Staff Get Help To Request Service: Contact the Help Desk…