6 articles End-Point Computing

Services that enable community members to do their day-to-day work, including providing access to enterprise services.

Account Creation and Access Management

Service Description: Identity management provides user account provisioning to web applications and hosted services. Access Management provides user authentication to web applications and hosted services using CAS, LDAP, Active Directory and other tools. Your UTC ID is the unique identifier you will use to access UTC services such as: MyMocsNet, MocsMail+ and UTC Learn. Your…

Device Management

Service Description: The UTC System Center Configuration Manager (SCCM) server monitors Windows computers on the domain and provides the IT department and other divisions with hardware and software information.  It is also used to deploy patches and other software updates to campus computers. The system can also be utilized for imaging computers in an efficient…

IT Solutions Center

Service Description: The IT Solutions Center is an IT support team for students. This team assists with general technical inquiries, password management, network access, email client setup, software installation and hardware diagnostics. The IT Solutions Center is considered a “free labor”, “liability-free” and “best effort” service. Faculty, staff, and visiting guests may also use this…