IT Juneteenth Holiday Hours
The IT Help Desk and Solutions Center will be closed on Thursday, June 19 for Juneteenth. Normal operations will be resumed on Friday, June 20. For current status of IT systems, please visit https://www.utc.edu/itstatus/.
Author: Shannon Li
Shannon Li has written 5 articles
MyMocsNet Issues – Resolved
Issue Resolved – June 12, 2025 at 5:00 PM: The majority of these issues should be resolved. Google has updated the outage incident, expecting full recovery within the hour. Issue Reported – June 12, 2025 at 4:30 PM: Certain Pathify functions and integrations are impacted by a global issue with Google Cloud’s servers. MyMocsNet Users…
Adobe User Accounts Issue – Resolved
Status Update – June 18, 2025 at 1:50 PM: The Adobe provisioning issues have been resolved. We will resume processing Adobe requests. Status Update – June 11, 2025: Granting access to adobe for new users is still on hold and we will post an update once that functionality has been restored. Issue Reported – June…
Benwood Auditorium Projector Issue
Issue Resolved – June 13, 2025 at 5:17 PM: The replacement projector and PDU have been installed. The room is now fully functional. Issue Reported – May 21, 2025 at 9:20 AM: The center projector in Benwood Auditorium (ECS 230) has failed. The outer projectors are still functioning. We are working on sourcing a replacement…
IT Summer Hours
From April 30, 2025 to August 13, 2025, the IT Solutions Center and IT Helpdesk will operate on summer hours of 8:00 AM to 5:00 PM, Monday through Friday. E-Sports will be closed to the public for this duration.