Resolved
Maintenance Complete- Saturday at 3:00pm
All services have been restored. If you encounter any issues, please contact us at https://ithelp.utc.edu
Status Update at 11:30pm: Services have been temporarily restored for banner. Expect additional outages again on Saturday morning.
Banner Systems Maintenance
Banner and related services will not be available for the weekend of, Friday, March 14 – Saturday, March 15, due to necessary maintenance for applying software upgrades. Services will be offline starting at 6:00 pm on Friday, March 14 and are expected to be restored by 11:59 pm on Saturday, March 15.
What to expect:
Banner and the related student information services listed below will be offline this weekend. Updates will be posted at https://blog.utc.edu/itstatus as services are restored.
Affected Services:
- Banner INB
- Class Schedule
- Web self-services (including Self Service Banner (SSB), My Grades, Registration, Class Schedule, Financial Aid, Advising, Grading, and Payments/Refunds – all inside MyMocsNet)
- MyMocsDegree
- Transcripts
- Argos reporting
- Updated student related data interface files
Your Actions:
Please contact the IT Help Desk at 423-425-4000 if you have any questions related to the maintenance above.