Resolved
Maintenance Complete- Saturday at 9:32pm
All services have been restored. If you encounter any issues, please contact us at https://ithelp.utc.edu
Status Update on Nov 1 at 9:30pm: To access the Argos reporting tool, you may need to update your bookmarked link to the revised links that now posted in MyMocsNet for faculty and staff.
Status Update on Nov 1 at 8:39pm: All services have been restored.
Status Update on Nov. 1 at 1:27pm: The following services have been restored:
- Banner INB
- Class Schedule
- Web self-services (including Self Service Banner (SSB), My Grades, Registration, Class Schedule, Financial Aid, Advising, Grading, and Payments/Refunds – all inside MyMocsNet)
- Transcripts
Banner Systems Maintenance
Banner and related services will not be available for the weekend of, Friday, October 31 – Sunday, November 2, due to necessary maintenance for applying software upgrades. Services will be offline starting at 6:30 pm on Friday, October 31 and are expected to be fully restored by 1:00 pm on Sunday, November 2.
What to expect:
Banner and the related student information services listed below will be offline this weekend. Updates will be posted at https://blog.utc.edu/itstatus as services are restored.
Affected Services:
- Banner INB
- Class Schedule
- Web self-services (including Self Service Banner (SSB), My Grades, Registration, Class Schedule, Financial Aid, Advising, Grading, and Payments/Refunds – all inside MyMocsNet)
- MyMocsDegree
- Transcripts
- Argos reporting
- Updated student related data interface files
Your Actions:
Please contact the IT Help Desk at 423-425-4000 if you have any questions related to the maintenance above.
