Resolved
Maintenance Complete
Maintenance was completed late Friday night and all systems are expected to functioning normally. If you experience any issues, please contact us at https://ithelp.utc.edu.
Status Update – 12:49am: Network maintenance is complete.
Status Update – 11:59 p.m: General system maintenance is expected to be completed by 3:00am. You may see a brief interruption in services until then as servers are restarted.
Status Update at 6:30pm: Upgrades to the utc.edu Drupal environment have been postponed. Updates to the Raven Listserv are complete.
Maintenance Information:
Information Technology will be performing scheduled maintenance on Friday, February 21 beginning at 5:30 p.m. All maintenance is expected to be complete by 6:00 a.m. the following morning, Saturday, February 22.
What to expect:
An interruption of all IT services, hosted by UTC, is possible during the maintenance window.
Affected Services:
- Raven Listserv Upgrade: The software for the RAVEN.UTC.EDU listservs will be upgraded at 5:30 p.m. Services are expected to be restored by 7:00 p.m.
- Network Maintenance: Work on network equipment in several buildings across campus may result on intermittent internet outages in those locations. Maintenance is expected to start at 5:30pm and may take up to an hour in each building. The buildings scheduled for network maintenance are Admin (2nd Floor), Davenport, Engineering & Computer Science, Fletcher Hall, Founders, Guerry, Holt, Hooper, Race, MDRB, University Center and 540 McCallie.
- General System Maintenance: All IT services could see an interruption of services as systems are restarted during our routine server maintenance between 5:30 p.m. and 6:00 a.m. UTC systems required for Friday evening classes will be scheduled for maintenance after 7:30 p.m.
- UTC Website: Work on Drupal services for the main public website, www.utc.edu, will begin at 7:30 p.m. During the maintenance, users may experience a brief period of intermittent website outages.
Your Actions: Please contact the IT Help Desk at 423-425-4000 if you have any questions related to the upcoming maintenance.
