{"id":3055,"date":"2026-07-17T15:54:53","date_gmt":"2026-07-17T19:54:53","guid":{"rendered":"https:\/\/blog.utc.edu\/itstatus\/?p=3055"},"modified":"2026-07-21T21:22:59","modified_gmt":"2026-07-22T01:22:59","slug":"touchnet-error","status":"publish","type":"post","link":"https:\/\/blog.utc.edu\/itstatus\/touchnet-error\/","title":{"rendered":"TouchNet Error"},"content":{"rendered":"\n<p><strong>Issue Resolved &#8211; July 17, 2026 at 5:30PM: <\/strong>The issue has been resolved. If you encounter an issue this week, please try an incognito browser to see if it is resolved by clearing browser caching. <\/p>\n\n\n\n<p><strong>Issue Reported &#8211; July 17, 2026 at 1:50 PM:<\/strong> We have received reports that users are encountering an error when attempting to log in to the TouchNet bill payment portal. The error message is shown below. We have contacted the vendor to investigate the issue and will provide an update as soon as more information becomes available.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"705\" height=\"123\" src=\"https:\/\/blog.utc.edu\/app\/uploads\/sites\/132\/2026\/07\/image.png\" alt=\"\" class=\"wp-image-3056\" srcset=\"https:\/\/blog.utc.edu\/app\/uploads\/sites\/132\/2026\/07\/image.png 705w, https:\/\/blog.utc.edu\/app\/uploads\/sites\/132\/2026\/07\/image-300x52.png 300w\" sizes=\"auto, (max-width: 705px) 100vw, 705px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Issue Resolved &#8211; July 17, 2026 at 5:30PM: The issue has been resolved. If you encounter an issue this week, please try an incognito browser to see if it is resolved by clearing browser caching. Issue Reported &#8211; July 17, 2026 at 1:50 PM: We have received reports that users are encountering an error when&hellip;<\/p>\n","protected":false},"author":2035,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"","_ef_editorial_meta_number_word-count":"","footnotes":""},"categories":[121717],"tags":[],"class_list":["post-3055","post","type-post","status-publish","format-standard","hentry","category-resolved"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>TouchNet Error - Information Technology Systems Status<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.utc.edu\/itstatus\/touchnet-error\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TouchNet Error - Information Technology Systems Status\" \/>\n<meta property=\"og:description\" content=\"Issue Resolved &#8211; July 17, 2026 at 5:30PM: The issue has been resolved. 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