{"id":3110,"date":"2026-08-18T17:57:02","date_gmt":"2026-08-18T21:57:02","guid":{"rendered":"https:\/\/blog.utc.edu\/itstatus\/?p=3110"},"modified":"2026-08-18T21:12:10","modified_gmt":"2026-08-19T01:12:10","slug":"mocs-card-issue-provisioning-new-credentials","status":"publish","type":"post","link":"https:\/\/blog.utc.edu\/itstatus\/mocs-card-issue-provisioning-new-credentials\/","title":{"rendered":"Mocs Card &#8211; Issue Provisioning new Credentials"},"content":{"rendered":"\n<p><strong>Issue Resolved on August 18th at 8:00pm: <\/strong>Illumia has updated this incident to resolved and all services are expected to be working normally.<\/p>\n\n\n\n<p><strong>Issue Reported on August 18th at 4:35pm: <\/strong>Our software vendor for the Mocs Card system has notified us that they are investigating an issue with provisioning new credentials to the Apple Wallet. This outage is not impacting existing credentials but any new provisioning attempts on iOS devices may not work.<\/p>\n\n\n\n<p><strong>Current Impact: You may encounter an error setting up your digital Mocs Card on an Apple iOS device at this time.<\/strong><\/p>\n\n\n\n<p>Illumia engineers are investigating the issue, and we will post an update once it has been fully resolved.&nbsp;<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Issue Resolved on August 18th at 8:00pm: Illumia has updated this incident to resolved and all services are expected to be working normally. Issue Reported on August 18th at 4:35pm: Our software vendor for the Mocs Card system has notified us that they are investigating an issue with provisioning new credentials to the Apple Wallet.&hellip;<\/p>\n","protected":false},"author":1718,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"","_ef_editorial_meta_number_word-count":"","footnotes":""},"categories":[121717],"tags":[],"class_list":["post-3110","post","type-post","status-publish","format-standard","hentry","category-resolved"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mocs Card - Issue Provisioning new Credentials - Information Technology Systems Status<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.utc.edu\/itstatus\/mocs-card-issue-provisioning-new-credentials\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mocs Card - Issue Provisioning new Credentials - Information Technology Systems Status\" \/>\n<meta property=\"og:description\" content=\"Issue Resolved on August 18th at 8:00pm: Illumia has updated this incident to resolved and all services are expected to be working normally. 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