{"id":3135,"date":"2026-08-31T08:25:49","date_gmt":"2026-08-31T12:25:49","guid":{"rendered":"https:\/\/blog.utc.edu\/itstatus\/?p=3135"},"modified":"2026-08-31T14:43:35","modified_gmt":"2026-08-31T18:43:35","slug":"ut-cas-authentication-issue-3","status":"publish","type":"post","link":"https:\/\/blog.utc.edu\/itstatus\/ut-cas-authentication-issue-3\/","title":{"rendered":"UT CAS Authentication Issue"},"content":{"rendered":"\n<p><strong>Issue Resolved at 2:30 PM: <\/strong>OIT investigated the issue and confirmed that Google incorrectly flagged our CAS sign-in page as malicious. After a thorough review of the site using multiple security tools, as well as a third party review of the site, we confirmed that here was no malware, security compromise, or risk to university accounts, credentials, or data. The warning was generated by Google&#8217;s Safe Browsing service.<br><br>The issue has been resolved and the browser warning has been removed. If you continue to see the warning, please fully close and restart your web browser before attempting to sign in again.<br><br>Thank you for your patience.<\/p>\n\n\n\n<p><strong>Status Update at 10:29 AM: <\/strong>As a temporary workaround, please try using Microsoft Edge or another browser, besides Chrome, to access the site.<\/p>\n\n\n\n<p><strong>Issue Reported &#8211; 08\/31\/2026 at 8:10 AM:<\/strong> The Office of Information Technology (OIT) at the University of Tennessee, Knoxville has identified an issue with the authentication service used by many UT System platforms, including DASH, Zoom, Adobe, Qualtrics, etc. During this unexpected outage, users will experience login difficulties to these systems as OIT works to resolve the issue.&nbsp;<\/p>\n\n\n\n<p>We will provide an update as soon as more information becomes available.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Issue Resolved at 2:30 PM: OIT investigated the issue and confirmed that Google incorrectly flagged our CAS sign-in page as malicious. After a thorough review of the site using multiple security tools, as well as a third party review of the site, we confirmed that here was no malware, security compromise, or risk to university&hellip;<\/p>\n","protected":false},"author":2035,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_ef_editorial_meta_date_first-draft-date":"","_ef_editorial_meta_paragraph_assignment":"","_ef_editorial_meta_checkbox_needs-photo":"","_ef_editorial_meta_number_word-count":"","footnotes":""},"categories":[121717],"tags":[],"class_list":["post-3135","post","type-post","status-publish","format-standard","hentry","category-resolved"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>UT CAS Authentication Issue - Information Technology Systems Status<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.utc.edu\/itstatus\/ut-cas-authentication-issue-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"UT CAS Authentication Issue - Information Technology Systems Status\" \/>\n<meta property=\"og:description\" content=\"Issue Resolved at 2:30 PM: OIT investigated the issue and confirmed that Google incorrectly flagged our CAS sign-in page as malicious. 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