For everyone who works the reference desk: There is a known issue in taking test/doing interactive things in IE7 and Vista with Blackboard. If a student logs into blackboard to take a test using IE7 and Vista, it is likely that they saw red X’s in the place of their questions.
There is no good fix for this problem, yet.
Firefox does NOT have the same issue with Vista, so the student could download Firefox (http://www.mozilla.com/en-US/firefox/) and take the test on their own computer.
They could also sign onto one of our XP systems, as XP does not have the issue either.
Better link for problem description and solutions: http://utconline.utc.edu/ie7.php