After numerous patron complaints we have shut down the 2nd floor printer and posted a sign advising patrons to send their print jobs to the 1st floor printers. Pages from the 2nd floor printer are so faint and smeared that patrons are complaining about paying for jobs. The patrons currently on the 2nd floor have been advised but there are bound to be folks in later or tomorrow who will not see the sign. Reference has kindly reprinted a job or two for patrons tonight.