Update: Troy just fixed both first floor printers. So we are back in business as of noon.
Update: 2 hours later, still no sign of anyone coming by to fix. Called the helpdesk, they said the GoPrint folks are all out on calls and will get to us eventually.
Both first floor printers are not working: the one on the left had a jam and got stuck in “clearing,” the second jammed and I couldn’t release the jam. Called x4000 at 8:20, they said they would be by to fix them. Students have been directed to print to the 2nd floor printer.