All GoPrint service requests should go directly to the helpdesk. The preferred method is to go to https://helpdesk.utc.edu/footprints/help.html and open a ticket. Alternatively, you can call x4000 and submit a request. This includes printer jams, low toner, and general GoPrint issues. As part of this process, helpdesk staff are being more proactive in monitoring toner levels so that toner cartridges can swapped out before print quality diminishes.