Some nondescript potential bugginess going on with chat in last 24 hours. Email libadmin@utc.edu & Cc Natalie if you hear anything odd from patrons or if you get a conversation where someone stopped responding to your assistance without any indication that they intended to.
If a patron reports having issues, take down some basic information:
- on or off-campus
- personal or library device
- OS/browser
- time/date of interaction
Thanks,
– BR