Last night a patron reported an odd Web of Science screen when logging into WOS from on campus.
An “Authentication Preference Selection” page popped up. It states that I have multiple authentication options at my current location, and to choose between “Roaming Authentication” and “IP Authentication”.
I contacted WOS about this and they said it’s due to the user logging in with more than one method (roaming and IP authentication).
Simply clearing the web browser’s cookies will resolve the problem.