The default printer issue that has been encountered over the summer, with the new image, will continue to be an issue. Jeff is working on a fix for the fall images.
For those on the Commons Desk who have not yet encountered this, there is an issue where the default printer is sporadically rerouting to the 3rd floor printer, rather than 2nd floor printer. Many of the students catch this. Many of them do not. All that’s necessary is to show them how to switch the default printer to the 2nd floor, or do it for them.
Jeff has tried multiple avenues of trying to get this to work. We apologize for the inconvenience. Things like this occasionally come with the territory of working toward better automation of the imaging/maintenance process.