With a recent update to LibH3lp, you may have started noticing purple timestamped “offline” messages while chatting with users.
- These messages occur if the user navigates away from the chat window. This is especially common on mobile devices if the user moves to another app or window…like when they click a link we sent.
- A green “available” notification will show when the user returns to the chat window.
- In sum, if you see a purple message you can continue chatting with the user if it seems like the transaction is not complete. When they return, they will see all messages you sent while they were away.
For more info on this message: https://ask.libraryh3lp.com/questions/36725