We’re having some issues with patron print funds again.
Scrappy Cash:
Anyone with the newer version Mocs Card who isn’t currently enrolled may be affected by the Mocs Card office deleting scrappy cash due to lack of enrollment. They can view this transaction in their GET printing account activity. If this happens, they need to visit the Mocs Card office for a refund.
Print Points:
Kimmera Parks from the Mocs Card office reports that print funds for summer students are being loaded in batches this week and next. This means that some will have the standard $5.00 preloaded and others may not until later.
There is a print bypass card at Checkout and a print bypass card at the Info desk that can be used to print for patrons encountering these problems.