We are seeing an increase in patron assistance needed for Adobe login to edit PDF’s within the Info Commons.
A few items of note:
- Downloaded and saved PDF’s will save as a google chrome html link and if double clicked, will open in a browser as a viewable PDF.
If patrons need to edit, they must right click on the desktop saved chrome link, and select “Open with Adobe” or “edit with Adobe Acrobat”at which point they will be prompted to sign in to the Adobe ID page shown in image #1. Enter @tennessee.edu and sign in with no password. This will prompt for UT Enterprise ID login image#2 where patrons will enter their UTC ID & password.
- After signing in, you can open the Adobe icon on the desktop, and drag/drop the google chrome link into it to edit as an alternate option to “Open With Adobe”. After edits are made, it will still save as what looks like a chrome html file type, but reverts to the file extension of .PDF if you attach it to email or save to flash drive. It will download/open as .PDF on personal machines.
- Per Adobe’s new licensing, editing PDF’s is unavailable for part-time staff, adjuncts, UTC affiliates/friends. An alternate solution to editing is saving as or opening with Microsoft Word. This conversion may alter the formatting; it can be readjusted.