We currently have 5 people trapped in the elevator on 2nd floor. Luckily UTC PD was in my office when it happened so they have called dispatch. Dispatch has contacted a tech and will call us back shortly with an ETA. I may have to shut down both public elevators if we don’t get an all clear after the event. Right now neither elevator is responding to call buttons.
After discussion with the elevator tech, he has turned off LBR2 because it needs parts. He managed to get LBR3 to answer call buttons and it seems to be operating okay now. He has left that one turned on. We have posted LBR2 on each floor advising patrons to be patient waiting for the other cab or to use the stairs. We have also moved the large trash cans in front of the cab doors to the turned off elevator in hopes that it will make patrons more aware of the posted alerts. I will check with Anna to find out if the tech is ordering the parts or if she needs to contact them. With luck the parts will not take too long to arrive.