We are experiencing some problems with both WorldCat Local and WMS. Those working service desks may run into problems getting the call number and availability of a book. Sometimes waiting a moment and trying again will rectify the problem. Sometimes we may have to find the book at another university and get an approximate call number and then help the patron find our copy.
The problems are being reported.
In the meantime, feel free to send folks to the Reference Desk for assistance.