Resolved
Status Update on Sunday at 10L45am: All maintenance has been completed for the weekend and services are fully operational. If you encounter any issues, let us know at ithelp.utc.edu.
As part of the upgrade, the left hand navigation in Banner Self Service has been updated.
Status Update on Saturday at 11:43am: The following services are now operational again. You may see intermittent outages with these later today.
- Class Schedule
- Web self-services (including Self Service Banner (SSB), My Grades, Registration, Class Schedule, Financial Aid, Advising, Grading, and Payments/Refunds – all inside MyMocsNet)
- MyMocsDegree
- Transcripts
- Argos reporting
Status Update on Friday at 7:00pm: Banner systems maintenance is underway.
Banner Systems Maintenance
Banner and related services will not be available for the weekend of, Friday, July 24– Sunday, July 26 due to necessary maintenance for applying software upgrades. Services will be offline starting at 6:00 pm on Friday, July 24 and are expected to be fully restored by 11:59 pm on Sunday, July 26.
What to expect:
Banner and the related student information services listed below will be offline for extended periods during the maintenance. Updates will be posted at https://blog.utc.edu/itstatus as services are restored throughout the weekend.
Affected Services:
- Banner INB
- Banner Document Management
- Class Schedule
- Web self-services (including Self Service Banner (SSB), My Grades, Registration, Class Schedule, Financial Aid, Advising, Grading, and Payments/Refunds – all inside MyMocsNet)
- MyMocsDegree
- Transcripts
- Argos reporting
- Updated student related data interface files
Your Actions:
Please contact the IT Help Desk at 423-425-4000 if you have any questions related to the maintenance above.
