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The release notes for the version 12.0 applied over the weekend are available at https://utc.teamdynamix.com/TDClient/2717/Portal/KB/ArticleDet?ID=166394. Upgrade Scheduled: TeamDynamix (TDX) and the IThelp.utc.edu portal will be unavailable due to a scheduled upgrade by the vendor on Saturday, March 15 from 12:00 AM (midnight) ET to 4:00 am ET. TDX will be inaccessible during the maintenance…
Maintenance Complete at 7:00pm: All maintenance on the public UTC websites has been completed and services restored. Maintenance Information UTC Web Team will be performing scheduled maintenance on the UTC website (www.utc.edu) on Friday, March 14 beginning at 5:30 p.m. All maintenance is expected to be complete by 11:59 p.m. What to expect:An interruption of the main public…
Maintenance Complete- Saturday at 3:00pm All services have been restored. If you encounter any issues, please contact us at https://ithelp.utc.edu Status Update at 11:30pm: Services have been temporarily restored for banner. Expect additional outages again on Saturday morning. Banner Systems Maintenance Banner and related services will not be available for the weekend of, Friday, March…
Notice Sent – March 14: A email with additional information has been distributed to the UTC accounts impacted by this adobe licensing issue. Issue Resolved – March 11: A number of users across the UT System lost access to the Adobe on Sunday, March 9th. Access has been corrected for the impacted accounts as of…
Issue Resolved – March 12: The microphone issue has been resolved, and the classroom is now fully functional. Issue Reported – March 6: The Lupton 241 classroom is encountering an intermittent issue with the ceiling microphones. We are investigating the problem and plan to see if it can be repaired over Spring Break. Ticket #…
Issue Resolved on March 7: A replacement unit has been installed, and the classroom is fully functional now. Issue Reported on March 5: The projector is experiencing issues in Lupton 393 and we received reports of audio not working. We are in the process of obtaining a replacement unit and hope to have it in…
Issue Resolved, February 28: The podium has been fixed and the classroom is now operational again. Issue Reported, February 26: A signal matrix component of the MDRB 105 classroom has started to fail. This causing the project to show a double image. We are working on obtaining replacement hardware and will post an update once the…
Maintenance Complete Maintenance was completed late Friday night and all systems are expected to functioning normally. If you experience any issues, please contact us at https://ithelp.utc.edu. Status Update – 12:49am: Network maintenance is complete. Status Update – 11:59 p.m: General system maintenance is expected to be completed by 3:00am. You may see a brief interruption in services…
Issue Resolved March 11: The Hunter 212 room is now fully operational again. Status Update: There has been a delay in obtaining the part for Hunter 212. Issue Reported – January 27: The USB-C connector for the podium in Hunter Hall Classroom 212 is no longer working. This component will be replaced on Friday, January…