Issue Resolved on July 16 at 4:40pm: UTK has resolved the problem impacting authentication to UT services via CAS. If you encounter any issues, please let us know at ithelp.utc.edu. Issue Reported on July 16 at 4:14pm: The UT CAS authentication service used for DASH, UT Vault, Password Management, and other services provided by UT…

Status Update at 9:10p.m.: Maintenance on the UTC website has been completed. Maintenance: Information Technology will be performing a maintenance repair on the UTC website (www.utc.edu) on Thursday, July 3 at 9:00 pm.   What to expect:A brief interruption of the main public website is possible during the maintenance on this evening as we make…

The IT Help Desk and Solutions Center will be closed on Thursday, June 19 for Juneteenth. Normal operations will be resumed on Friday, June 20. For current status of IT systems, please visit https://www.utc.edu/itstatus/.

Issue Resolved – June 12, 2025 at 5:00 PM: The majority of these issues should be resolved. Google has updated the outage incident, expecting full recovery within the hour. Issue Reported – June 12, 2025 at 4:30 PM: Certain Pathify functions and integrations are impacted by a global issue with Google Cloud’s servers. MyMocsNet Users…

Status Update – June 18, 2025 at 1:50 PM: The Adobe provisioning issues have been resolved. We will resume processing Adobe requests. Status Update – June 11, 2025: Granting access to adobe for new users is still on hold and we will post an update once that functionality has been restored. Issue Reported – June…

Status Update – June 6, 2025 at 4:00 PM: The issue with Duo has been resolved. If you continue to experience any problems, please contact the Help Desk at 423-425-4000 or submit a ticket at https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=52548. Status Update – June 4, 2025 at 10:57p.m: We have identified an issue that began on Monday that impacts…

Issue Resolved – June 13, 2025 at 5:17 PM: The replacement projector and PDU have been installed. The room is now fully functional. Issue Reported – May 21, 2025 at 9:20 AM: The center projector in Benwood Auditorium (ECS 230) has failed. The outer projectors are still functioning. We are working on sourcing a replacement…