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Status Update at 1:51 pm: The www.utc.edu website outage has been fully resolved and all services are expected to be operational. Status Update at 12:37 pm: Service has been restored to the www.utc.edu website. Our hosting provider is continuing to monitor the site for any issues as they restore services for all customers impacted. September…
Wednesday, September 3: The Adobe installation has been successfully completed for all computers in Lupton 210. August 28, 2024 – We received reports of several of the Lupton 210 computers not having creative cloud fully installed. Photoshop and other Adobe software will show as not found. We are actively working on this issues and hope…
Issue Resolved – 1:56pm: The partial network outage has been resolved. Issue Reported – August 28 at 12:45pm: The arena is currently experiencing a partial network outages due to loss of power. We will provide additional updates once the power has been restored.
Earlier today, August 28th, 2024, from approximately 5 AM to 7:50 AM, we encountered sporadic network connectivity issues. The issue has been resolved and all services have been fully restored. We apologize for any inconvenience these issues may have caused and appreciate your patience. We will provide further updates if necessary.
Issue Resolved – August 26: The projector has been replaced and the classroom is operational again. If you encounter any issues, let us know. Issue Reported – August 20: The projector in the Fletcher 125 classroom is experiencing intermittent issues this week. Users may experience issues with the projector taking longer than normal to turn…
Services Restored at 11:16am: All services should be operational again. If you encounter issues with a device, please try rebooting it as the first step. Let us know if you see any problems at https://ithelp.utc.edu. Status update at 9:46am: Services are starting to come back online. However, we may encounter additional outages this morning as…
Wednesday, August 14: The projector in Derthick 201 has been replaced and is back operational. Monday, August 12: The projector in Derthick 201 has stopped working and needs to be replaced. We don’t have an estimated time for the repairs yet but do expect to have the room operational again before August 19th. Ticket #…
Issue Resolved – August 2, 2024 at 5:43pm: All network services have been restored in the Arena. Issue Reported – August 2, 2024 at 3:19pm: The arena is currently experiencing a partial network outage. We are investigating the issue and will provide updates as soon as possible.
Maintenance Complete: The maintenance for the Campus Recreation Fusion software has been completed and services restored. Maintenance Scheduled for July 31, 2024: The Fusion software utilized by Campus Recreation will be offline during the morning of Wednesday, July 31 between 8:30am and 10:30am for software upgrades and maintenance. All services are expected to be operating…
Issue Resolved: Our NextGen vendor confirmed this evening that all services were back operational. Service was restored to most customers by 11:30am and completely resolved by Microsoft by 5:30pm Issue Reported on July 30 at 9:50am: Our vendor for the Dynamic Forms online form solution has reported slow response times for the website this morning.…
Status Update, Monday at 7:11am: Maintenance on MyMocsNet was completed late last night and all services are expected to be operational at this time. If you encounter any issues, please let us know. Status Update at Sunday, 9:39pm: MyMocsNet is currently being updated and users may see brief outages with the dashboard widgets. Status Update…