7 articles Resolved

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UT CAS Authentication

Issue Resolved on July 16 at 4:40pm: UTK has resolved the problem impacting authentication to UT services via CAS. If you encounter any issues, please let us know at ithelp.utc.edu. Issue Reported on July 16 at 4:14pm: The UT CAS authentication service used for DASH, UT Vault, Password Management, and other services provided by UT…

MyMocsNet Issues – Resolved

Issue Resolved – June 12, 2025 at 5:00 PM: The majority of these issues should be resolved. Google has updated the outage incident, expecting full recovery within the hour. Issue Reported – June 12, 2025 at 4:30 PM: Certain Pathify functions and integrations are impacted by a global issue with Google Cloud’s servers. MyMocsNet Users…

Duo Issue – Resolved

Status Update – June 6, 2025 at 4:00 PM: The issue with Duo has been resolved. If you continue to experience any problems, please contact the Help Desk at 423-425-4000 or submit a ticket at https://utc.teamdynamix.com/TDClient/2717/Portal/Requests/ServiceDet?ID=52548. Status Update – June 4, 2025 at 10:57p.m: We have identified an issue that began on Monday that impacts…