Issue Resolved: The vendor resolved the authentication issue on the afternoon of September 27. Issue Reported, September 26: Issues were reported with trying to access to the Edison website used for benefits enrollment via the Edison folder in IRIS. The vendor is working on this and expects to have it fully resolved by the time…

Maintenance Complete Maintenance was completed late Friday night and all systems are expected to functioning normally. If you experience any issues, please contact us at https://ithelp.utc.edu. Status Update – 11:08 pm General system maintenance is expected to be completed by 2:00am. You may see a brief interruption in services until then as servers are restarted. Status Update –…

Wednesday, September 25: The podium has been configured to be fully operational with the new projectors. Friday, September 20: The new projectors have been installed. We have one issue with turning them on via the podium control and plan to resolve that on Monday. A remote is available at the podium as a temporary workaround.…

September 16 at 3:30pm: Power and network services have been restored to the Patten House buildings. September 16 at 11:20am: The network services in the Patten House buildings are currently offline due to a power outage. We are working to restore service as soon as possible.

Issue Resolved, September 13: The projector has been replaced in Grote 411 and the room is fully operational again. Thursday, September 12: The projector in Grote 411 has stopped working. We are looking into a replacement unit and will need to schedule time for repairs when the room is not in use. At this time…

Microsoft confirms that all Microsoft 365 services are operating normally. September 12: Microsoft is investigating an issue where users may be unable to access multiple Microsoft 365 services. Impacted Microsoft 365 services and applications include, but aren’t limited to:– Microsoft Teams– Exchange Online– SharePoint OnlineImpact is specific to a subset of users who are attempting…

September 16 Status Update: The majority of the new podium equipment has been installed and the room is now functional for class. We will schedule time with our vendor to install the remaining pieces as soon as their schedule allows. September 13 Status Update: The replacement system is expected to be here next week. September…

Issue Resolved: Service has been restored to the 605 Oak St building. September 11: The network services in the 605 Oak St building are currently offline. We are working to restore service as soon as possible.

Software Install Resolved- The SAS software install in Fletcher 111 has been completed and working. Status Update: The SAS software install was started on Thursday and we expect to confirm if it is working by end of day on Friday. Status Update: We re-imaged the Fletcher 111 machines on Wednesday evening and are working on…