Jamie L Walden has written 11 articles

Dynamic Forms

Issues Resolved – March 28: The vendor has reported that all issues with Dynamic Forms have been resolved. If you encounter any issues, please let us know at https://ithelp.utc.edu . Issue Reported: We are currently experiencing issues with the Dynamic Forms electronic form software. We are working with the vendor on the issue and will…

Monthly IT Maintenance – Friday, March 22 – Complete

Maintenance Complete Maintenance was completed late Friday night and all systems are expected to functioning normally. If you experience any issues, please contact us at https://ithelp.utc.edu. Status Update – 12:22 am General system maintenance is expected to be completed by 2:00am. You may see a brief interruption in services before then as servers are restarted. Status…

Public Website (www.utc.edu) Maintenance – March 23 – Complete

Maintenance Complete – 9:45 a.m. The Drupal website maintenance has now been completed and all systems are expected to functioning normally. If you experience any issues, please contact us at https://ithelp.utc.edu. Maintenance Information UTC Web Team will be performing scheduled maintenance on the UTC website (www.utc.edu) on Saturday, March 23 beginning at 8:00 a.m. All maintenance is expected…

Banner Systems Maintenance – March 15 -17 -COMPLETE

Maintenance Complete- Saturday at 12:00pm All services have been restored. If you encounter any issues, please contact us at https://ithelp.utc.edu. Banner Systems Maintenance Banner and related services will not be available for the weekend of, Friday, March 15– Sunday, March 17, due to necessary maintenance for applying software upgrades. Services will be offline starting at…

UT Directory Maintenance

Friday, March 8th: Service to the UT Directory (https://directory.tennessee.edu and https://directory.utk.edu) has been restored. Currently only faculty and staff accounts will display in the UT Directory. Thursday, February 29: The UT Directory (https://directory.tennessee.edu) is currently unavailable for maintenance. If you need password or account changes, please visit https://utc.edu/password.

2024 General IT Maintenance Dates

Production IT General Maintenance Dates for 2024 Information Technology will be performing scheduled maintenance during the following Friday nights, beginning at 7:30pm.  During general maintenance all IT services, except UTC Learn (Canvas), Zoom, MocsMail, and Office 365 could see a brief interruption of services. Please contact the IT Help Desk at 423-425-4000 if you have…

MocsMail Changes for Alumni and Former Students Accounts

Announcement Date: July 12, 2023 As many of you know, UTC offers enrolled students the option to store files or collaborate using a Google (MocsMail) account or a Microsoft O365 account.  Google has removed unlimited storage options from all Google Workspace for Education accounts this year. These changes impact UTC’s ability to provide the same…