Jamie L Walden has written 13 articles

IRIS Maintenance – July 19 and 20

Maintenance will be performed on the IRIS systems this weekend in accordance with the published maintenance schedule. Maintenance will begin this Friday, July 19, at 10:00 PM Eastern and will conclude on Saturday, July 20, at 12:00 PM (noon) Eastern. The IRIS systems will be unavailable during this time. Please note that this is an abbreviated maintenance window. Thank you, IRIS Administrative…

Monthly IT Maintenance – Friday, July 19 -Complete

Maintenance Complete Maintenance was completed late Friday night and all systems are expected to functioning normally. If you experience any issues, please contact us at https://ithelp.utc.edu. Status Update – 9:53 pm General system maintenance is expected to be completed by 2:00am. You may see a brief interruption in services until then as servers are restarted. Status Update –…

Public Website (www.utc.edu) Maintenance – Saturday, July 20 – Complete

Maintenance Complete – 10:52 am The Drupal website maintenance has now been completed and all systems are expected to functioning normally. If you experience any issues, please contact us at https://ithelp.utc.edu. Maintenance Information UTC Web Team will be performing scheduled maintenance on the UTC website (www.utc.edu) on Saturday, July 20 beginning at 8:00 a.m. All maintenance is expected to…

Public Website (www.utc.edu) Maintenance – June 29

Status Update 8:15 a.m. – Maintenance is complete and services restored. We are continuing to monitor the site for additional issues. IT Maintenance UTC Web Team will be performing an unscheduled repair on the UTC website (www.utc.edu) on Saturday, June 29 beginning at 8 a.m.  What to expect:A brief interruption of the main public website is…

2024 General IT Maintenance Dates

Production IT General Maintenance Dates for 2024 Information Technology will be performing scheduled maintenance during the following Friday nights, beginning at 7:30pm.  During general maintenance all IT services, except UTC Learn (Canvas), Zoom, MocsMail, and Office 365 could see a brief interruption of services. Please contact the IT Help Desk at 423-425-4000 if you have…

MocsMail Changes for Alumni and Former Students Accounts

Announcement Date: July 12, 2023 As many of you know, UTC offers enrolled students the option to store files or collaborate using a Google (MocsMail) account or a Microsoft O365 account.  Google has removed unlimited storage options from all Google Workspace for Education accounts this year. These changes impact UTC’s ability to provide the same…