Jamie L Walden has written 11 articles

Monthly IT Maintenance – Friday, January 24 – COMPLETE

Maintenance Complete Maintenance was completed late Friday night and all systems are expected to functioning normally. If you experience any issues, please contact us at https://ithelp.utc.edu. Status Update – 11:00 p.m: General system maintenance is expected to be completed by 3:00am. You may see a brief interruption in services until then as servers are restarted. Status Update…

Campus Network Maintenance – January 25 & 26 – COMPLETE

Maintenance Complete: Networking maintenance has been completed ahead of schedule and all services are back online. If you encounter any problems, please submit those to IT Help Desk. Thank you for your patience as during this critical maintenance. Network Services Restored at 8:30 p.m: Network services have been restored to all of campus. IT is monitoring for…

2025 IT Maintenance Dates

Information Technology will be performing routine general system and web maintenance during the following dates this year.  General IT Maintenance Dates: During general maintenance all IT services, including the public UTC website services, will see an interruption of services. Maintenance will typically begin at 5:30 p.m. on Friday nights. UTC systems required for Friday night…

Microsoft PowerPoint 2021 Issue

Issue Reported: We are aware of an issue that is affecting some campus podium/multiuse computers with Microsoft Office PowerPoint 2021. The application can become unresponsive or freeze when trying to click edit on a PowerPoint file that has been downloaded from an external source. After the application freezes and becomes responsive the file maybe able…