Maintenance Complete Maintenance was completed late Friday night and all systems are expected to functioning normally. If you experience any issues, please contact us at https://ithelp.utc.edu. Status Update at 11:27pm: General system maintenance is expected to be completed by 3:00am. You may see a brief interruption in services until then as servers are restarted. Status Update…
UTC will be closed Monday, January 26 due to weather (go.utc.edu/alert). While the university is closed, IT will continue to monitor the network, email, and major computer applications.
Issue Resolved: Microsoft fully resolved the issues impacting services last night. Everything is expected to be operational today. Impact Scope: UTC has observed intermittent issues with sending and receiving emails via Outlook. You may receive emails several hours after their initial send time during this service disruption. Status Update at 9:15pm from Microsoft: Current status:…
Information Technology will be performing routine general system and web maintenance during the following dates this year. General IT Maintenance Dates: During general maintenance all IT services, including the public UTC website services, will see an interruption of services. Maintenance will typically begin at 5:30 p.m. on Friday nights. UTC systems required for Friday night classes will…
Issue Resolved on Friday, January 16: The failed projector has been replaced as of 4:00pm and the room is back fully operational. Issue Reported on Monday, January 12: One of the two projectors in Fletcher 117 has failed and needs to be replaced. We are working on sourcing a replacement device and will be scheduling…
Launch Update: Our new space reservation management program, 25Live, will go live on Wednesday, Jan. 7. You’ll find a link to 25Live at reservations.utc.edu. If you have questions about how to submit a request, check out the Knowledge Base article. We also encourage you to attend one of our upcoming 25Live training sessions: Did you…
Issue Reported on September 8, 2025: We’re aware of an issue affecting Vivi wireless casting when used with Apple computers in classrooms and conference rooms. The screen may freeze or stop updating during use. Currently, this issue appears to only affect Apple devices such as MacBooks. We’re actively investigating and have contacted Vivi support for…
System Restored – September 22, 2022 at 4:45pm Services have been restored. TDX will continue to monitor to ensure system stability. System Issue – September 22, 2022 at 4:05pm We are experiencing an issue with the IT ticketing system (TeamDynamix) that has resulted in slowness loading the site. The vendor is investigating the issue and…