As you get ready for the Fall semester, remember to utilize email best practices for keep your account safe and secure. We have seen a recent increase in phishing attempts regarding job opportunities and have put together tips for identifying and avoiding potential job scams. If it seems too good to be true, please ask…
July 12, 2024 at 10:13am: Network services have been restored in the UC and are expected to be fully operational. If you encounter any issues, please let us know at https://ithelp.utc.edu. July 11, 2024 at 6:45pm: The UC is currently experiencing a partial network outage due to a disruption of power. We have contacted facilities…
Status Update 8:15 a.m. – Maintenance is complete and services restored. We are continuing to monitor the site for additional issues. IT Maintenance UTC Web Team will be performing an unscheduled repair on the UTC website (www.utc.edu) on Saturday, June 29 beginning at 8 a.m. What to expect:A brief interruption of the main public website is…
We have two new features coming to Duo two-factor authentication (2FA) for June. First, we are upgrading your experience to Duo’s modern interface, Universal Prompt, starting on June 21 for UTC services during IT maintenance. Second, you will receive a security notice any time you add or remove a device to your Duo account starting…
Friday, March 29: Projector #3 in ECS 201 has encountered an error requiring repairs. Projector #1 and #2 are both still operational so that classes can continue to meet. We are in the process of ordering the parts needed to repair projector #3 and will post an update once we have an estimated time. Ticket…
Tuesday, July 2: The projector in Library 131 has been replaced and all services are back online. Friday, March 29: The projector in Library 131 has stopped working due to bulb failure. We are in the process of ordering the parts needed to repair it. We will post an update once we have a better…
Production IT General Maintenance Dates for 2024 Information Technology will be performing scheduled maintenance during the following Friday nights, beginning at 7:30pm. During general maintenance all IT services, except UTC Learn (Canvas), Zoom, MocsMail, and Office 365 could see a brief interruption of services. Please contact the IT Help Desk at 423-425-4000 if you have…
Announcement Date: July 12, 2023 As many of you know, UTC offers enrolled students the option to store files or collaborate using a Google (MocsMail) account or a Microsoft O365 account. Google has removed unlimited storage options from all Google Workspace for Education accounts this year. These changes impact UTC’s ability to provide the same…
System Restored – September 22, 2022 at 4:45pm Services have been restored. TDX will continue to monitor to ensure system stability. System Issue – September 22, 2022 at 4:05pm We are experiencing an issue with the IT ticketing system (TeamDynamix) that has resulted in slowness loading the site. The vendor is investigating the issue and…