Issue Resolved at 10:38am: We have a temporary fix in place and services have been restored. Issue Reported at 9:47am: There is currently an issue with caching and saving data on the www.utc.edu website. We have reached out to our vendor and working on a ETA for resolution time.
Issue Resolved – April 11: The intermittent issues with the VPN have been resolved. Issues Reported – April 9 at 8:45 a.m.: We are currently experiencing intermittent issues with the UTC VPN. Users may experience issues logging into the VPN or staying connected. We are working to resolve the issue as quickly as possible.
Status Update: The new UT Vault is available at https://utvault.tennessee.edu. Announcement: On April 9, 2025, UT will release a new secure file transfer service along with a new URL. On the same date, we will retire the current UT Vault service located at vault.utk.edu. Upon signing into the new UT Vault 2.0, you will notice…
Maintenance Complete Maintenance was completed late Friday night and all systems are expected to functioning normally. If you experience any issues, please contact us at https://ithelp.utc.edu. Status Update 11:54pm: CAS single sign-on services have been restored. General system maintenance is expected to be completed by 3:00am. You may see a brief interruption in services until then…
Microsoft will be ending support for the Windows 10 operating system on October 14, 2025. After that date, there will be no more security updates, feature updates, or technical support for Windows 10. To prepare for this, Information Technology will be gradually upgrading all UTC owned Windows 10 devices to Windows 11 this year with…
Issue Resolved – March 27: The power to the AV technology has been restored. The room is back up. Issue Reported- March 17: The power to the AV technology in West Campus 162B is currently offline due to maintenance work in the building. Ticket #24174985
Notice Sent – March 14: A email with additional information has been distributed to the UTC accounts impacted by this adobe licensing issue. Issue Resolved – March 11: A number of users across the UT System lost access to the Adobe on Sunday, March 9th. Access has been corrected for the impacted accounts as of…
Information Technology will be performing routine general system and web maintenance during the following dates this year. General IT Maintenance Dates: During general maintenance all IT services, including the public UTC website services, will see an interruption of services. Maintenance will typically begin at 5:30 p.m. on Friday nights. UTC systems required for Friday night…
System Restored – September 22, 2022 at 4:45pm Services have been restored. TDX will continue to monitor to ensure system stability. System Issue – September 22, 2022 at 4:05pm We are experiencing an issue with the IT ticketing system (TeamDynamix) that has resulted in slowness loading the site. The vendor is investigating the issue and…