Resolved

Issue Resolved – November 19, 2025 at 2:41 PM: The vendor has implemented a fix for the issue and we are monitoring the results.

Issue Reported – November 19, 2025: We have received reports from users who are experiencing issues accessing MocSync. This appears to be related to a system-wide issue with Engage. The vendor is aware and is currently working on fixing the issue. Status message from the vendor:

We are receiving reports of users who have been unable to access their Engage site. Our Development team is currently reviewing the state of the application.

More updates will be provided as soon as available.