Announcements
Maintenance Complete
Maintenance was completed late Friday night and all systems are expected to functioning normally. If you experience any issues, please contact us at https://ithelp.utc.edu.
Status Update @ 9:30 p.m: Maintenance on the UTC VPN authentication has been completed.
Status Update @ 7:26 p.m: Maintenance to the UTC website services has been completed.
Maintenance Announcement
Information Technology will be performing scheduled maintenance on Friday, February 20 beginning at 5:30 p.m. All maintenance is expected to be complete by 6:00 a.m. the following Saturday, February 21.
What to expect:
An interruption of all IT services is possible during the maintenance window. For status updates, please visit https://www.utc.edu/itstatus.
Affected Services:
- General System Maintenance: All IT services could see an interruption of services as systems are restarted during our routine server maintenance between 5:30 p.m. and 6:00 a.m.
- UTC Website: Work on Drupal services for the main public website, www.utc.edu, will begin at 6:00 p.m. and is expected to be complete by late Friday night. During the maintenance, users may experience a brief period of intermittent website outages.
- VPN Authentication Maintenance: Updates to the authentication for the UTC Virtual Private Network (VPN) will begin at 8:00pm. During the maintenance, users may experience intermittent issues establishing new connections to the VPN between 8:00pm and 10:00pm.
Your Actions: Please contact the IT Help Desk at 423-425-4000 if you have any questions related to the upcoming maintenance. For information on scheduled monthly maintenance dates, visit https://blog.utc.edu/itstatus/2026-it-maintenance-dates/.
