Resolved

Status Update – August 18, 2026 at 1:08 pm: The Dynamic Forms issues are expected to be resolved now. Below is the update we received from NextGen:

We’ve made changes that have improved performance, and most users should now see pages loading normally. Our team continues to work toward full resolution and will closely monitor system stability. We’ll send a final confirmation once the issue is fully resolved.

Issue Reported – August 18, 2026 at 12:20 pm: We have received notices from NextGen about degraded performance issues with Dynamic Forms. We will share an update as soon as the issue is resolved. Below is the message from NextGen:

We are currently experiencing degraded performance across Dynamic Forms and Dynamic Verification. Some pages, including account management functions, may load slowly or time out. Our team is aware of the issue and actively working to restore normal performance. We will share an update as soon as we know more.