Resolved
Maintenance Complete: All maintenance has been completed and services are fully operational as of 6:30pm on Saturday.
Status Update on October 31 at 12:05pm: Web services for INB, Document Management, self-service banner, and MyMocsDegree have all be restored and are expected to be operational. Maintenance on technical components will continue this afternoon.
Status Update on October 31 at 8:15am: Services will be offline again this morning.
Status Update on October 31 at 12:55am: The web services are back up at this time. They will be offline again for a couple of hours after 8am.
Status Update on October 30 at 6:45pm: Maintenance has started and services are offline at this time.
Banner Systems Maintenance
Banner and related services will not be available for the weekend of, Friday, October 30 – Saturday, October 31 due to necessary maintenance for applying software upgrades. Services will be offline starting at 6:00 pm on Friday, October 30 and are expected to be fully restored by 11:59 pm on Saturday, October 31.
What to expect:
Banner and the related student information services listed below will be offline for extended periods during the maintenance. Updates will be posted at https://blog.utc.edu/itstatus as services are restored throughout the weekend.
Affected Services:
- Banner INB
- Banner Document Management
- Class Schedule
- Web self-services (including Self Service Banner (SSB), My Grades, Registration, Class Schedule, Financial Aid, Advising, Grading, and Payments/Refunds – all inside MyMocsNet)
- MyMocsDegree
- Transcripts
- Argos reporting
- Updated student related data interface files
Your Actions:
Please contact the IT Help Desk at 423-425-4000 if you have any questions related to the maintenance above
