Monthly IT Maintenance – Friday, October 23 – COMPLETE

Resolved

Maintenance Complete:

Maintenance was completed late Friday night and all systems are expected to functioning normally. If you experience any issues, please contact us at https://ithelp.utc.edu.

There is one known issue at this time with single sign on to the UTC Calendar (calendar.utc.edu). https://blog.utc.edu/itstatus/authentication-to-calendar-utc-edu/

Status Update at 11:40pm: General system maintenance is expected to be completed by 3:00am. You may see a brief interruption in services until then as servers are restarted.

Status Update at 11:23pm: The CAS authentication service outage has been resolved.

Status Update at 10:45pm: Services may see extended outages over the next hour. Currently the CAS authentication service for many UTC systems is offline.

Status Update at 7:08pm: The UTC Website maintenance has been completed. General system maintenance is ongoing.

Maintenance Announcement

Information Technology will be performing scheduled monthly maintenance on Friday, October 23 beginning at 5:00 p.m. All routine maintenance is expected to be complete by 6:00 a.m. the following Saturday, October 24.

What to expect:
An interruption of all IT services is possible during the maintenance window. For status updates, please visit https://www.utc.edu/itstatus.

Affected Services: 

  • General System Maintenance: All IT services could see an interruption of services as systems are restarted during our routine server maintenance between 5:30 p.m. and 6:00 a.m. Services required for classes will be restarted after 6:30 p.m.
  • UTC Website: Work on Drupal services for the main public website, www.utc.edu, will begin at 6:30 p.m. and is expected to be complete by late Friday night. During the maintenance, users may experience a brief period of intermittent website outages.

Your Actions: Please contact the IT Help Desk at 423-425-4000 if you have any questions related to the upcoming maintenance. For information on scheduled monthly maintenance dates, visit https://blog.utc.edu/itstatus/2026-it-maintenance-dates/.

Jamie L Walden has written 27 articles